Vamaship

Vamaship

by Vamaship

World's Shipping Partner

Overall rating
4.2 of 5 stars
Based on 15 reviews

  • 5 of 5 stars
    67% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    7% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    13% of ratings are 1 stars
    (2)

All reviews

1 review

Urban Shirts

I have been using Vamaship for over a month now. Overall I have had a decent experience with them.

The customer service definitely needs improvement. If you call on the Toll Free number, nobody will pick up. Also, if you write a mail/raise a ticket, they will not even respond on that and that becomes a major challenge.

Another issue I have is that if a customer has requested for future delivery, and even after giving NDR instructions, the re-attempt doesn't happen the next day and the package goes on hold. It has happened to me multiple times where customers have called us and mentioned that no re-attempt has been made.

These are the two major challenges that I am facing currently while using Vamaship.

But, overall, Vamaship has been performing decently well. I just hope they do something to reduce the NDR's as it impacts the business in a massive way.