Vamaship

One Stop Shipping Solution for all Ecommerce Needs

Price: Free

App highlights

  • Speed tested: no impact to your online store

Reviews

3.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 57% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 24% of ratings are 1 stars

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1 review

Urban Shirts

Location India
Time spent using app 7 months

I have been using Vamaship for over a month now. Overall I have had a decent experience with them.

The customer service definitely needs improvement. If you call on the Toll Free number, nobody will pick up. Also, if you write a mail/raise a ticket, they will not even respond on that and that becomes a major challenge.

Another issue I have is that if a customer has requested for future delivery, and even after giving NDR instructions, the re-attempt doesn't happen the next day and the package goes on hold. It has happened to me multiple times where customers have called us and mentioned that no re-attempt has been made.

These are the two major challenges that I am facing currently while using Vamaship.

But, overall, Vamaship has been performing decently well. I just hope they do something to reduce the NDR's as it impacts the business in a massive way.