Avaliações (43)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
13 de janeiro de 2025

Really works like a charm. We had a few issues with the multilingual set-up but that was professionally resolved by the developer. Tool is already generating sales and saving us a lot of time.

Alberenz
Países Baixos
3 dias usando o app
27 de outubro de 2024

I was initially skeptical about another 'revolutionary' tool, but VanChat has made me a true believer. The AI's ability to learn and adapt to our specific store's needs has made it an irreplaceable asset. Plus, the support team's responsiveness and expertise have made every step of the process smoother.

StrideRite Shop
Estados Unidos
24 dias usando o app
16 de outubro de 2024

Since implementing Vanchat, we've seen a real impact on our operations. One of the most valuable features is that VanChat connects directly to our business metrics. When a chatbot interaction leads to a sale, it tracks the conversation and provides detailed insights into the customer journey, allowing us to follow up on the order. This is something most businesses are highly concerned about, as it helps us understand customer behavior and refine our sales strategies. Additionally, despite being on the lowest-priced plan, VanChat's support team has been incredibly responsive, never overlooking our needs. This level of care and commitment is something many other chatbot providers fail to offer. It really feels like VanChat is more than just a tech provider—they are a company with a mission to support business growth.

Pet Pals
Estados Unidos
23 dias usando o app
Data de edição: 29 de dezembro de 2024

The best AI bot for your Shopify store is undoubtedly a game changer in optimizing your online retail experience. It is not only easy to set up, making it accessible for users of all technical backgrounds, but it is also packed with a wide array of features designed to enhance customer engagement and streamline operations. Investing your resources in this innovative tool is money well spent; you won’t regret it, as it will significantly improve your store’s efficiency and ultimately lead to increased sales and customer satisfaction. Support is world-class and incredibly helpful. They are always ready to assist us, any day and at any time.

Jungle Aquatics Pet Superstore
África do Sul
3 meses usando o app
15 de outubro de 2024

After trying out several several different chatbot solutions, we ultimately choose VanChat. VanChat stood out not only for its affordability but also for its extensive features and flexible service options. The chatbot supports multiple languages, learns our business quickly, and allows seamless switching between human agents and the AI chatbot, which has significantly enhanced the efficiency of our customer service.

Tech Nest
Estados Unidos
24 dias usando o app
7 de outubro de 2024

We’ve been using VanChat, the text-based chatbot for Shopify, and it has completely transformed our customer experience. Not only do we love it, but our customers are engaging with it more than they did when we answered ourselves.

ARedStore
Estados Unidos
Aproximadamente 1 mês usando o app
12 de outubro de 2024

We recently integrated the VanChat bot into our website, and it has been a total game changer for our business. Its ability to make accurate, personalized recommendations is impressive and feels incredibly real and natural. We had experimented with other bots before, but they were still far from the performance of VanChat. When necessary, the handoff to our support team is smooth and seamless. VanChat has paid for itself and more—I highly recommend it to anyone looking to enhance their customer service and local sales rep experience!

Beautiful Aesthetics
Estados Unidos
13 dias usando o app
21 de outubro de 2024

I recently incorporated VanChat into my online boutique and the difference is palpable. Its AI-driven interactions have not only streamlined customer service but also revolutionized how we handle sales. The chatbot is adept at guiding customers through our product catalog, significantly uplifting our engagement rates and sales. The seamless integration with Shopify is a major plus

shop voltheat
Estados Unidos
26 dias usando o app
24 de outubro de 2024

Running a Shopify store is challenging, especially with customer queries flooding in at all hours. VanChat has taken on this challenge head-on, providing fast and accurate responses, which has led to a noticeable decrease in abandoned carts. Its capability to link to WhatsApp and send inquiries directly to our email has been invaluable for our customer service team

Sun glasses hut
Estados Unidos
8 dias usando o app
12 de setembro de 2024

As a store owner serving global customers, finding true multilingual support has been a challenge. Most tools offer only partial translations, but VanChat is the only solution that truly handles multiple languages, letting me engage customers from different countries without any hassle.

Setting up VanChat was quick—under 5 minutes—and it’s been running smoothly ever since. It answers customer inquiries automatically and switches to human agents when needed. However, the handoff to human support could be smoother, and the VanChat team is already working on improvements.

What sets VanChat apart is their outstanding customer support. They’re prompt, patient, and genuinely care about helping users, which makes all the difference.

If you need real multilingual support for your store, VanChat is the way to go.

P.S. Huge thanks to the VanChat team for their amazing support!

jojopets
Estados Unidos
8 meses usando o app
VanChat deixou uma resposta 25 de setembro de 2024

Thank you so much for your thoughtful review! We're thrilled to hear that VanChat has made a significant difference in helping you connect with your global customers through true multilingual support. Your kind words about our easy setup and customer service are greatly appreciated—we strive to provide the best experience possible. We also appreciate your feedback on the handoff to human support, and rest assured, we are working to enhance this transition for a smoother experience.

Thank you again!