AI chatbot & livechatt

As a store owner serving global customers, finding true multilingual support has been a challenge. Most tools offer only partial translations, but VanChat is the only solution that truly handles multiple languages, letting me engage customers from different countries without any hassle.

Setting up VanChat was quick—under 5 minutes—and it’s been running smoothly ever since. It answers customer inquiries automatically and switches to human agents when needed. However, the handoff to human support could be smoother, and the VanChat team is already working on improvements.

What sets VanChat apart is their outstanding customer support. They’re prompt, patient, and genuinely care about helping users, which makes all the difference.

If you need real multilingual support for your store, VanChat is the way to go.

P.S. Huge thanks to the VanChat team for their amazing support!

I really love the vanchat app for shopify. It learns and knows my store inside and out. I feel like the answers to client questions are spot on. Its great for educating customers and giving them solid recommendations. I just cant wait to see how they grow. The only thing I wish it had was either its own live chat helpdesk to handoff to my employees or if it would integrate into something like Tawk.to, intercom or some kind of live chat helpdesk. I am confident they will add something like this in the future.

We’ve been using VanChat, the text-based chatbot for Shopify, and it has completely transformed our customer experience. Not only do we love it, but our customers are engaging with it more than they did when we answered ourselves.

I recently integrated the VanChat chatbot app into my Shopify store, and I couldn't be more satisfied with the results.

The intelligence and responsiveness of the AI are truly impressive, providing seamless and natural interactions that cater perfectly to my needs.

It has successfully answered to most of my customer inquiries, including complex questions about product comparisons, sizing, and order tracking.

This has significantly enhanced the shopping experience for my customers and has increased my sales.

I highly recommend VanChat for any business looking to improve customer satisfaction and streamline operations on their Shopify platform!

We recently integrated the VanChat bot into our website, and it has been a total game changer for our business. Its ability to make accurate, personalized recommendations is impressive and feels incredibly real and natural. We had experimented with other bots before, but they were still far from the performance of VanChat. When necessary, the handoff to our support team is smooth and seamless. VanChat has paid for itself and more—I highly recommend it to anyone looking to enhance their customer service and local sales rep experience!

VanChat has revolutionized customer service for Gather·采归, a fashion brand celebrating Asian culture. Its 24/7 multilingual support ensures we never miss an inquiry. Tailored product recommendations have boosted our sales, and automatic updates keep product information current. The customizable chat widgets fit our brand perfectly. The support team resolves issues quickly. We highly recommend VanChatAIChatBot for enhancing customer satisfaction and increasing revenue.

I have tested all the Shopify chat bots and VanChat has stood up to the challenge. From the moment I clicked activate on site it had an understanding of my products. Also, I am even a cannabis/hemp site and the bot helped guide actual product knowledge beyond what the products themselves said. It is extremely useful even for search since it does understand color and details of the products. Also, the chat support has been responsive and helpful. I recommend this tool to all users looking for a reliable chatbot that understands the products on the site, site content and policies that doesn't show any hallucinations. I've tested it with all different ways to mess it up and at worst it tells me to reach out to customer support, but doesn't try to give information when it doesn't have the answer or the customer asks irrelevant questions. Give it a try, you've got a free trial that is enough time period to truly test it out.

My site is just about to go fully live and think the proactive sales component will be very helpful, but just the cost of this alone compared to a real support agent is a win. Especially since most support agents aren't as much of an expert as this bot in my industry.

I recently added the VanChat chatbot to my Shopify store, and I am thrilled with the results. The AI's intelligence and responsiveness have greatly exceeded my expectations. It handles customer inquiries with ease, including more complex queries such as product comparisons, sizing, and order tracking.

This has noticeably improved my customers' shopping experience and increased my sales. For any business looking to boost customer satisfaction and streamline operations, I highly recommend VanChat!

Since implementing Vanchat, we've seen a real impact on our operations. One of the most valuable features is that VanChat connects directly to our business metrics. When a chatbot interaction leads to a sale, it tracks the conversation and provides detailed insights into the customer journey, allowing us to follow up on the order. This is something most businesses are highly concerned about, as it helps us understand customer behavior and refine our sales strategies. Additionally, despite being on the lowest-priced plan, VanChat's support team has been incredibly responsive, never overlooking our needs. This level of care and commitment is something many other chatbot providers fail to offer. It really feels like VanChat is more than just a tech provider—they are a company with a mission to support business growth.

VanChat isn't just another chatbot. It's an AI that truly understands the needs of an e-commerce business. From handling inquiries with ease to pushing proactive sales, it's like having an all-seeing eye on your store. Every interaction is an opportunity for conversion, and VanChat makes the most of each.