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VanChat has been a brilliant addition to our Al’s Gym store. It’s incredibly clever and intuitive — it picks up on customer questions quickly and provides helpful, relevant responses with very little setup. It really feels like having a helpful assistant on the shop floor 24/7. Highly recommended for any store looking to improve customer interaction effortlessly.
When I first thought about using an AI to talk to visitors on my site, I wasn't sure if it was a good idea. But I have to say, I was pleasantly surprised with how well it worked. Of course, you need to keep an eye on it and give it all the right information to use, but as long as you do your part, the bot will do a great job. All in all, I'm really happy with VanChat.
We have really enjoyed using VanChat with our website. As many brands are, we have a lean workforce and are always looking to automate as many tasks as possible. VanChat allows us to offer support to our customers for common questions that they have. It also looks at their needs and recommends products well. If a customer has a unique question, they are still able to reach a human (us), but 95% of the questions can be answered through the bot. And it just keeps getting smarter and more equipped to help people with their questions. I would definitely recommend to people with Shopify stores.
This has been a game changer for our store. Instead of just receiving a notification to chat with a customer, this AI bot handles the whole conversation. It easily researches information from my store and other knowledge about how to respond. It is customizable and I'm sure I could be doing more with it. I would recommend giving it a try.
This app is an absolute game-changer for my store! The setup was seamless, and everything runs smoothly without glitches. What I love the most is its customization options—it gives me the flexibility to tailor it perfectly to my needs.
The best part? The support team is on point—quick, professional, and actually helpful. Unlike other apps, they genuinely care about making things work for you.
If you're on the fence, just get it! It’s worth every bit.
The VanChat support, Lucas, is always fast to answer our questions and fix the reported problems. Now, we can capture the client information easily, and know what question they will ask and fine tune our chatbot reply via AI training to make our small business look like a professional big enterprise. Keep up the good work and thank you for building this wonderful Shopify app that takes our online store to the next level.
I recently started using Vanchat, and I couldn't be happier with my experience! The interface is user-friendly and intuitive, making it easy to navigate and connect with friends and colleagues.
The features are impressive—especially the real-time messaging and the ability to share files seamlessly. I love how customizable the chat rooms are, allowing for a personalized touch. The performance is top-notch; messages send and receive without any lag, which is crucial for effective communication.
I rarely write reviews, but VanChat deserves special recognition. After extensively researching customer support chatbots for my Shopify store, I initially thought I'd have to settle for complicated integrations or API workarounds. Then I discovered VanChat—it was exactly what I needed.
The decision became even clearer when their support team responded swiftly, thoroughly answering my questions and proactively suggesting features I hadn't even considered. Lucas from support was particularly helpful, ensuring seamless Shopify integration.
Installing VanChat was effortless, and its intuitive setup practically automated itself. The chatbot significantly streamlined our customer support and boosted our sales efficiency, effortlessly handling product queries with detailed suggestions and engaging content.
If you run a Shopify store and need a reliable chatbot solution, VanChat is undoubtedly the best choice. Highly recommended!
This app is fantastic and super easy to use. I'm able to add files to it to train it and the customer service is great!
Very smart app, generating revenue for us, like a top sales person would, but there 24/7