VanChat AI Chatbot & Live Chat

We added VanChat to our store a few weeks ago and were impressed right away. Setup took minutes, and it immediately started answering customer questions with accurate, helpful replies.

It feels more like a real assistant than a bot. It recommends products, helps with sizing, and even reminds shoppers about discounts without being pushy. We've seen more engagement and a noticeable lift in conversions.

Support is also top-notch—quick responses and open to feedback. Definitely one of the better apps we've tried.

I’ve been using VanChat on my Shopify store, and I’m genuinely impressed with how intuitive and effective it is. The setup was quick and required no technical skills, which is perfect for store owners who want to focus on sales, not coding.

The AI handles the majority of customer inquiries instantly — from order questions to product details — saving me hours each week. I especially love the personalized product recommendations and the fact that it can proactively engage visitors with helpful suggestions and even discounts.

It truly feels like I have a 24/7 support agent on my site. My conversion rate has increased, and customers have even mentioned how responsive the chat was.

One minor suggestion would be the option to better customize or disable certain default messages like promo pop-ups — but I’ve already seen the team responding to such feedback, which shows they care about improvement.

Overall, I highly recommend VanChat to any Shopify store owner looking to elevate their customer experience with AI.

— Pan, Rossetti Art

It automatically pulls information from our store to answer customer questions about products, orders, shipping, and more — accurately and instantly. It covers pre-sale, in-sale, and post-sale support, which has significantly reduced our customer service workload and improved conversion rates. The setup is simple, performance is smooth, and their support team is responsive and helpful. A wonderful APP for stores with a large catalog and complex info like us.

I’m honestly surprised how good VanChat is. The setup was incredibly easy, the interface is super intuitive, and it just works. Within minutes I had an AI assistant live on my shop that actually makes sense for customers. No tech headaches, no fluff.

What really stood out: I even had a personal call with the founder – rare these days and shows how much they care about building something great.

Highly recommended if you're looking for an AI chatbot that’s actually helpful and easy to manage.

This is a great tool to add to any e-commerce website. Very easy to set up and easy to train with Q&A training feature along with the ability to upload unlimited files. Would highly recommend this AI chat bot. Customer service has been great.