Avis (319)
Affiner
-
Par note
It´s a great tool with many options for customizing. I recommend it often to friends with e-commerce. They also have super fast and nice customer service, which helps a lot if you are not tech savvy :)
I have been using this app for over a year and it works great. Support is very helpful and responsive as well!
App was working great until recently. Now, any item not part of the first option group is showing unavailable. I did recently update to Ride v15, but even when I reverted back, to older versions (as far back as 11), it still did not work properly. The only way I was able to sell other variants was to oopt not to hide sold out variants. This was the main driver behind using this app.
Thank you for your valuable feedback! We investigated the issue and were able to reproduce it on your Ride theme. We have applied a fix for your store and have sent you an email with instructions on how to update our app with the new theme integration to resolve the problem. If you have any questions, please feel free to contact us at support-rio@productwiz.io.
Hello, I have deactivated your app and will also deinstall it. Unfortunately, your app does not work for IOS devices. I had a long conversation with a Shopify employee today. On one of my product pages, Variant Wizard was set and the colors were displayed as a color and not as a drop-down menu. Incorrect products were added to the cart and transferred to the checkout.
You couldn't choose the right products. So your app cost me about 1,000€ in advertising budget for meta ads in the end, because I only received bad reviews "that you can't choose a right product".
Don't worry, I don't want any money from you, but take a look at this. Everything worked on Samsung devices and on the PC and notebook. Everything was wrong with iOS devices.
I like the app, it looks good on the product page, but it just doesn't work for IOS devices. Not for iPhone and not for iPad users.
KR Aldin
Hi,
Thank you for your response and valuable feedback! I have looked into the issue, and our app should function properly with the Dawn theme on iOS using the latest integration. We have replied to your initial email inquiry and are awaiting your response to further investigate the matter. Please reply at your earliest convenience, or feel free to contact me directly at jake@productwiz.io. We look forward to assisting you in resolving this issue.
Best regards,
Jake @ ProductWiz Inc.
Great app and quick support. It’s very easy to use and the support made sure my questions were answered quickly.
Great app, sometimes integration can be a bit funny but the support team responds quickly and solves all my problems every time so that everything is displaying on my store correctly.
Hello please respond to my email the option images do not work.
This application was so useful. It is very easy to use and it has a high impact in our store conversion rate.
Also, I wanted to add a new feature and their product team helped us with it.
I totally recommend it 10/10
Really nice and simple app, lets you do everything. The devs are the nicest persons I have ever met. They help you until you problem is solved
Die einzige App mit welcher ich erreicht habe, dass verschiedene Produktfotos nur bei einer bestimmter Variante angezeigt wird!
Bei meinem Shop gab es ein Problem im Code welches von einem anderen App verursacht wurde. Mir wurde innert 24h geholfen und der Code angepasst.
Danke Jake.
Klar 5 Sterne!