Variant Option Product Options
Cumple con nuestros más altos estándares de rendimiento, diseño e integración. Más información sobre Se abre en una ventana nueva
Reseñas (635)
Refinar
-
Por calificación
I have been using this app for a few years now and have never encountered a problem. The team are always eager to help and friendly if I ever need any assistance. As a fellow small team/small business owner, I very much appreciate their time and assistance and their app helping me making the running of my business easier :)
Thank you for your thoughtful review and for trusting our app for the past few years.
It really means a lot to hear that our app has been helping your business run more smoothly. As a fellow small business owner, I especially appreciate your kind words about our support. We know how valuable your time is, so we're always happy to help whenever you need us.
Thank you again for your continued support and for being part of the Relentless Apps community. We're grateful to have customers like you and look forward to supporting your business for many more years.
Jon
Relentless Apps
I love this app - it is great for all our custom listing needs and price add ons. When I had an issue with an app that used to integrate but then that other app updated their code, Jon and Martin got right back to me, solved the problem quickly and were extremely helpful. Highly recommend!!!
Thank you for your review. We're thrilled to hear that the app has been a great fit for your custom listings and price add-ons.
We're also glad we could get everything working again after the integration changed. Third-party app updates can sometimes create unexpected issues, so we're happy we were able to track it down and get you back up and running quickly.
Thank you for your recommendation and for trusting our app. It truly means a lot to Martin and me. If you ever need anything in the future, we're always here to help.
Jon
Relentless Apps
I loved the basic plan so much that I had to upgrade! I use VO for almost every listing. It's easy to use, and allows me to save so much time that I previously would have spent manually sending customers all product options, and collecting their info, etc. Now they can upload their logos, design inspiration, etc. right onto my website so there's no more switching between apps 5 times just to get a single order done. I am so impressed! Well worth the cost.
Thank you so much for the amazing review.
It's wonderful to hear how much time Variant Option Product Options is saving you. One of our main goals is to help merchants streamline their customization process, so knowing your customers can upload logos, design inspiration, and other details directly on the product page instead of going back and forth through multiple apps is exactly what we love to hear.
We're especially grateful that you found enough value in the app to upgrade from the Basic plan. Thank you for your support and for trusting us with such an important part of your business.
If you ever have questions, suggestions, or need assistance, we're always here to help.
Jon
Relentless Apps
VO is very helpful with our website, so easy to work with and the conditionals feature is just a treat. Only problem is hopefully when there's updated it wont affect much on us
Thank you for your review. We're glad to hear that Variant Option Product Options has been helpful for your store and that you're enjoying the conditional logic feature.
We'd love to better understand your concern about future updates. I just sent you a personal email to bm*******@amicis.ae so I can learn more about what you meant and make sure we're addressing any concerns you may have.
Looking forward to hearing from you.
Jon
Relentless Apps
contact@relentlessapps.com
Worst app after installing it stuck on Plan Select option even i have selected free plan it doesnt allow me to do the setup.
Update: Team has reachout to me and was very helpfull and the Issuse was resolved. Thank You.
Sorry again for the frustrating first experience Saara, and thank you for reporting this issue.
We identified the problem and have already fixed it. The issue was caused by a recent Shopify platform change that unexpectedly affected the app setup flow for some stores.
We’ve also reached out directly by email to make sure everything is now working correctly for you.
We’re a small two person team and genuinely appreciate you bringing this to our attention so we could resolve it quickly for all affected merchants.
If you have any more questions let me know. We are always here to help.
Jon
contact@relentlessapps.com
Relentless Apps
We had a new marketing team tweak some things with our website and all of a sudden this app wasn't working the same. I messaged the app developers and they were responsive and gave great customer service. They helped us fix the issues we were having!
Thank you for the review and for sharing your experience.
Sometimes changes made to a theme or website can affect how apps interact with the storefront, so we're glad you reached out. I'm happy we were able to identify the issue and get everything working properly again.
If you ever need assistance in the future, we're always here to help.
Jon
Relentless Apps
muy buena app
Thank you for the review and for using Variant Option Product Options.
We're glad the app has been helpful for your store. We noticed you left 4 stars and would love to know if there is anything we could improve to make your experience even better.
If you've run into any issues or have suggestions for new features, please let us know. Our team is always happy to help and we're continually improving the app based on merchant feedback.
Thank you for your support.
Jon
Relentless Apps
Can someone help me please, ive emailed and I need help.
Hi Jade, I'm sorry you've had a frustrating experience.
I replied to your support email yesterday with a solution, so I'm wondering if our response didn't make it to your inbox. Could you please search for emails from contact@relentlessapps.com and also check your spam or junk folder?
If you find one of our emails, please add contact@relentlessapps.com to your contacts or whitelist it to help ensure you receive our future replies.
We're happy to help get this resolved and will work with you until everything is working correctly. If you still can't find our email, can you please try contacting us on a different emails
Jon
Relentless Apps
contact@relentlessapps.com
This app is amazing! It completely solved the Shopify limitation with product options. I've been using it for over a year and ended up having one small question, and the support team was SO quick to jump in and help. Super impressed!
Thank you for the kind review and for being a long-time user of Variant Option Product Options. We're glad the app has helped overcome Shopify's product option limitations and fit your needs over the past year. We also appreciate your feedback about our support team. Providing fast and helpful support is something we take pride in. Thanks again for your support and for choosing our app.
Jon
Relentless Apps
Cuando se añade un producto con add-on price al carrito y se va a hacer el pago las pasarelas de pago no se abren, solo pasa cuando hay productos con precios add-on en el carrito. No lo pueden arreglar y en soporte no ayudaron en nada. No lo recomiendo, hemos perdido muchas ventas por culpa de este problema.
Hola Sofia. Lamento mucho la frustración y el impacto que este problema tuvo en tus ventas. Entiendo lo grave que es cuando los clientes no pueden completar el pago, especialmente después de haber confiado en nuestra app durante años.
Tan pronto como estuvimos en contacto con Shopify y el proveedor de pago externo, realizamos una investigación exhaustiva y múltiples pruebas directamente en tu tienda. Durante la investigación, confirmamos que los pagos comenzaron a redirigir correctamente nuevamente a Mercado Pago y Flow, incluyendo pedidos con price add-ons, sin que fuera necesario realizar ningún cambio en la configuración de tu tienda.
Este tipo de situaciones puede ocurrir cuando existe un conflicto temporal de comunicación entre Shopify y ciertos proveedores de pago. Nuestra app no controla ni ejecuta código en la página de checkout, ya que Shopify gestiona esa parte por razones de seguridad, pero aun así tomamos estos problemas muy en serio y continuamos monitoreando todo para asegurar que funcione correctamente.
Valoramos mucho que hayas sido cliente durante tanto tiempo y queremos asegurarnos de que tengas una experiencia confiable. Me encantaría confirmar contigo que todo está funcionando correctamente ahora. Puedes contactarme directamente en contact@relentlessapps.com
y estaré encantado de ayudarte personalmente.
Si tu experiencia actual refleja que todo está funcionando correctamente nuevamente, te agradeceríamos mucho que consideraras actualizar tu reseña, ya que ayuda enormemente a nuestro pequeño equipo independiente.
Gracias por tu paciencia y por trabajar con nosotros para investigar este problema.
— Jon
Relentless Apps
