VO Product Options & Variants

VO Product Options & Variants

Reseñas (1.067)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
Fecha de modificación: 28 de octubre de 2023

My response to your reply: Your response to my complaint is much too late. I had raised this issue, but you said you couldn't help me. And now, when I give a 1-star review, you can suddenly help? And don't write that the images are still there, because they aren't. I have tested on different browsers and also in incognito mode. The images were gone. It remains a terribly bad app; I have since found a much better app (with online chat for support, so you don't have to wait two days for a response).

First review:
This app is the worst I've come across. I had created 80 image swatches. After a few days, they disappeared. So, I recreated them, and again, they vanished after a few days. I did this four times and then sent an email to support, but they had never seen this before and couldn't provide an answer. So, I entered everything again, only to have it all disappear once more. This is truly outrageous. There are plenty of alternative apps out there. Definitely do not choose this one.

Ballon Boetiek
Bélgica
23 días usando la aplicación
Relentless Apps respondió 28 de octubre de 2023

I am sorry you had issues with the app Geert. I see you uninstalled out app before we had a chance to look into this further and diagnose the issue.

I had my technical expert look into this and the images are still uploaded as you can see in the link below.
https://bcpo.s3.us-west-1.amazonaws.com/762d11-3.myshopify.com/8651187650909-aquamarijn.png

If you re-install the app we would be happy to look into this further and diagnose the issue.

Since you are the only store experiencing the issue that leads me to believe another app might be deleting the metafield data from our app somehow.

Jon
Relentless Apps

29 de noviembre de 2022

This app was everything I hoped it would. It makes it incredible easy to manage the variants of my products.

Dybbuk LLC
Estados Unidos
Alrededor de 23 horas usando la aplicación
Fecha de modificación: 13 de septiembre de 2021

This app appeared to be very good and useful, however it broke the swatch option on my product and would not uninstall completely. Contacting the app developer proved to be unhelpful as they stated that the app was fully removed and the issue was not something that was caused by their coding.

Eternal Roses®
Estados Unidos
22 días usando la aplicación
Relentless Apps respondió 13 de septiembre de 2021

Hi Lance. I see I emailed you a month ago. I had sent a request to access your store and look into the issue but you declined the access and never emailed me back.

We would be happy to look into this again and fix any issues caused by our app.

I sent you another request to look into this issue.

Jon
Relentless Apps

26 de febrero de 2020

Been using the app for a short while and its great for file uploads of custom items. The download method of files should be more intuitive.

Private Label Branding
Estados Unidos
24 días usando la aplicación
Relentless Apps respondió 26 de febrero de 2020

The images used to download with the correct file type when you clicked on them, but Shopify made a change a few months back to .webp files. There isn't anything we can do, I am sorry about that.

You can download the original file type following the instructions on this article
https://www.relentlessapps.com/kb/how-to-download-file-uploads-as-the-original-file-type-jpg-png/

16 de agosto de 2020

The app work well with Chrome, but I can not open it with Safari on my Macbook. Please fix it, I want to use this app

Tock Store
Vietnam
21 días usando la aplicación
Relentless Apps respondió 16 de agosto de 2020

Thank you for letting us know. We fixed this issue and users on Safari and Macbook are you are able to log into the app with these now.

Please let us know if there is anything else we can do to help you.

Jon
Relentless Apps

13 de febrero de 2022

disables cart slider (redirects checkout to /cart page first) which leads to lower conversion rate (one more click and page load time to complete purchase) for ALL orders, even if only regular products are part of the shopping cart. If this cannot be avoid at all for "variant option products", at least it shouldn't happen for all other orders, too.

truemorrow
Alemania
25 días usando la aplicación
Relentless Apps respondió 13 de febrero de 2022

Sorry about that Matthias​. We have a setting that will leave the add-to-cart functionality alone. This is only compatible if you are only using Shopify Options.

If you are using our virtual options then our app needs to get sent to the cart page after you click add to cart to ensure that our data is saved correctly. To my knowledge, all product options apps will have the same issue.

I sent you an email to get some more information from you. Email me back there and we can discuss this more.

Jon
Relentless Apps

13 de mayo de 2021

It works fine and i Liket But if you could change the Language that would be Perfect. Ore if you could just rename for exemple the : Choose one

Geschenk-King
Suiza
22 días usando la aplicación
Relentless Apps respondió 13 de mayo de 2021

We have code to change the language. I sent you an email with instructions on how to change this.

https://www.relentlessapps.com/kb/how-do-i-translate-the-english-text-displayed-by-the-app/

Please email me back if you have any more questions.
contact@relentlessapps.com

Have a great day,
Jon
Relentless Apps

16 de octubre de 2019

+ Easy to add stuff to product page

- Doesn't work with express checkouts, including;
PayPal. Google Pay. Apple Pay, etc.

- I tested and had 6 orders with this product, only 1 actually charged for the add ons.

- Admin area a bit ugly, not properly coded in Polaris with React etc

Peach Avocado
Reino Unido
22 días usando la aplicación
Relentless Apps respondió 21 de octubre de 2019

Hi Ricky. We are sorry but the express checkout buttons aren't compatible with price add-ons. We would love it Shopify would make this compatible with our app, and similar apps, but we are working with the limitations given.

We edited some code to remove those buttons on the cart page if a user has price add-ons so you don't run into this problem again.

Please let us know if there is anything else we can do to help you.

Fecha de modificación: 11 de marzo de 2023

Don't download this app! It suddenly removes all your variants, leaving your shop with only the add to cart button.

It happens randomly, after you notice it its already hours past and you lost your daily ads money plus all orders. It's a critical issue very huge catastrophic problem. And there is nothing for you to do! You have to turn off your ads and wait for them to reply your emails, rendering your complete shop useless and on their careless hands. It's so frustrating, worst experience with an app ever here on shopify!!

DON'T DOWNLOAD!!

Answer to your reply: yes it took you 3 hours to reply my email but the technical issue lasted 24hours. 16 hours until I noticed. I lost approx 1.000$ through this problem. You going to refund that?

Radikal Homes
Alemania
18 días usando la aplicación
Relentless Apps respondió 11 de marzo de 2023

Sorry about that Daniel. We fixed an issue with our script last night which caused an issue in your Paolo Alto theme. We have already fixed this issue earlier this morning. I am sorry for the inconvenience this caused you. I am sorry it took us a 3 hours to see your email. We do our best to give the best support we can.

Fecha de modificación: 18 de mayo de 2023

does not allow variants to send digital files. The developers offer no assistance. Take it as it is or leave it.

UPDATE: no app like Variant Option Product Options that I could find allows digital downloads. I found a workaround after spending 2 weeks and figured out that I could use shopify's variants for the digital downloads, then use Variant Option Product Options for the remainders. The pricing ads up correctly. so i did reinstal the app and it is working

I wish they could have told me about a workaround instead of me spending 30 hours of my time figuring out a workaround. they should give me free lifetime subscription for helping them resolve their problem.

The Exam Pros
Estados Unidos
13 días usando la aplicación
Relentless Apps respondió 18 de mayo de 2023

Hi Rob, I am sorry for the miscommunication before. That's great to hear that you were able to get everything working properly with out app and digital downloads.

I went ahead and gave you an extended 60 day trial for the app.

Have a great day,
Jon
Relentless Apps