Variant Option Product Options
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Great service. Had a problem that got fixed right away. Would definitely recommend.
Great customer support! Quick response and fixed our issue. Recommended!
We had some problems with this app, but the customer service is good.
Hi Jorne, we're truly sorry for the trouble this caused and we completely understand your frustration. After investigating, we found the issue was due to a theme conflict with the “Theme Default” setting in our app. While we do include a warning about this in the app, in your case it caused an unexpected issue with the add to cart functionality, and we sincerely regret the impact it had on your store.
We’ve since resolved this by updating your settings and confirming everything is working correctly now. We also applied a 100% discount for the next three months, as promised, and are happy to continue supporting you however we can.
If there’s anything else we can do to help, please don’t hesitate to reach out. We're committed to making this right and improving from the experience.
Jon
Relentless Apps
contact@relentlessapps.com
Hi there. I would def recommend this app because without it, as an Shopify store owner, we would be unable to offer our customers as many product options with our bundle deals. However, often times virtual options takes too long to load and customers are quick to add the bundle to their cart before selecting their scents for the various products. That causes us to have to contact each customer that did not select their scents. This process is very time consuming. But what other choice do we have. Is this something that can be corrected. I would love to hear back from you all regarding this issue. Even if we have the button checked that requires a customer to select their options before they can go to check out… it doesn’t work. Customers are able to check out without selecting their options. And we cannot ship the products until we are able to get in touch with the customer and finalize their selections.
Thank you for the review and the kind words. We value you as a long time customer.
It looks like the issue is with your quick add to cart and quick view popups on your collection, which allows your customers to bypass our app.
I sent a request to access your store to disable these.
Please send us an email at contact@relentlessapps.com and we will fix this issues ASAP.
Jon
Relentless Apps
contact@relentlessapps.com
Quick and efficient customer service every time. Highly recommend using this app.
This app has been super helpful, and when we had an issue with compatibility with a new theme, customer service immediately responded and dug into fixing it - the app now works seamlessly!
Great app with good functionality
Also support team the best! They helped me with configuration.
Incredibly cool app, allowed us to have a great user experience for our customers. Best support in the game, Jon and Martin have been super responsive, super nice, and super knowledgeable. Look no further, highly recommend.
This app has been transformative for our furniture business. The support from Jon when ever called is always superb! Fantastic app with great support!
Very easy to use app to both customers and store managers