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This app is great! Simpler to use than all competitors and has many customization options. I had an small issue with the translation and Jon from the support answered my e-mail almost instantly and could solve my issue! Highly recommended!
We really wanted to make the app work for us, but apparently, it has too many incompatibilities: the Paypal Express button and also not compatible with subscription apps. The developer replied very quickly to our emails but did not show much interest in trying to make things work.
Hi Tony, our app is compatible with subscription apps as long as you aren't using our price add-ons (which you aren't).
Unfortunately, Bold's Subscription app is deleting our data and also hides the Paypal Express Button on the Product Page and Cart when you have a subscription selected.
Bold would need to fix these issues on their end and we would be happy to assist them with any help they need.
An easier fix would be to install another subscription app like the one I mentioned in my email.
Jon
Relentless Apps
Love this app! The options look amazing and the customer service is top notch!
App is ok. It is not integrated into Shopify in a nice way for buyer experience. The variants look horrible in the cart the way they are not integrated into the product.
In addition, the app removed the free button for discount options in the cart so that you have to buy another app to add it back in. They apparently left that out of the documentation when you buy their app so that you are forced to buy another app.
Hi Anne, I am sorry you had issues with our app. I sent you an email to get the collaboration code to access your site and fix the issues.
Please email me back with the code so we can fix this.
Martin
Relentless Apps.
The app provides everything I need and more. It has great options and styles for variations to design your website with. The customer service is the icing on the cake.
now my shopify cannot use the app. the link is not useful. why? maybe still will charge me. how to use the app again?
Hi Optifine I sent you a refund for the app. I have been waiting to hear back if this issue has been fixed but haven't heard anything from you.
Please email me back and we will get this fixed.
Have a great weekend,
Jon
Relentless Apps
This apps is easy to use, and the support is super quick and precisely fix. Thank you Jon, and encourage other to try out. All the best.
very nice program. I recommend video classes. Overall, I think the application programs for shopify are very expensive. Please lower monthly plan fees
With of the Shopify help center, the app was not working with my theme and even I deleted the app they still charging me!
I already contacted Shopify and they gave you a full refund for all your charges.
All the billing is handled automatically through Shopify and depending on the day you get your bill you may get charged up to 30 days after you uninstalled the app for a previous billing period.
If you need help getting the app to work we would be happy to help and make sure everything is working correctly.
contact@relentlessapps.com
Jon
Relentless Apps
It looks great, but there are two major issues caused by the app. First, you need to to add some custom code to liquid file in Shopify in order you want to track FB "AddToCart" events. Second, I had some issues with product options, All my variants appeared as "sold out". Even if I don't track my inventory. I didn't change anything and today it's works fine again.
EDIT: It would have been great, if you contact all users about issues with your app. All products on my website were wrongly shown as "sold out". In my case, I lost about $1000 that day, because my customers didn't buy from my store.
About the pixel issue. I'm using standard Debut theme. I would expect at least all Shopify standard themes to be supported.
We upgraded our app so FB pixel will work automatically work with all themes.
We have helped you with everything you have asked for. If there is anything else we can do let me know.
Thank you,
- Martin
Relentless Apps