VO Product Options & Variants
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now my shopify cannot use the app. the link is not useful. why? maybe still will charge me. how to use the app again?
Hi Optifine I sent you a refund for the app. I have been waiting to hear back if this issue has been fixed but haven't heard anything from you.
Please email me back and we will get this fixed.
Have a great weekend,
Jon
Relentless Apps
The app provides everything I need and more. It has great options and styles for variations to design your website with. The customer service is the icing on the cake.
This apps is easy to use, and the support is super quick and precisely fix. Thank you Jon, and encourage other to try out. All the best.
With of the Shopify help center, the app was not working with my theme and even I deleted the app they still charging me!
I already contacted Shopify and they gave you a full refund for all your charges.
All the billing is handled automatically through Shopify and depending on the day you get your bill you may get charged up to 30 days after you uninstalled the app for a previous billing period.
If you need help getting the app to work we would be happy to help and make sure everything is working correctly.
contact@relentlessapps.com
Jon
Relentless Apps
It looks great, but there are two major issues caused by the app. First, you need to to add some custom code to liquid file in Shopify in order you want to track FB "AddToCart" events. Second, I had some issues with product options, All my variants appeared as "sold out". Even if I don't track my inventory. I didn't change anything and today it's works fine again.
EDIT: It would have been great, if you contact all users about issues with your app. All products on my website were wrongly shown as "sold out". In my case, I lost about $1000 that day, because my customers didn't buy from my store.
About the pixel issue. I'm using standard Debut theme. I would expect at least all Shopify standard themes to be supported.
We upgraded our app so FB pixel will work automatically work with all themes.
We have helped you with everything you have asked for. If there is anything else we can do let me know.
Thank you,
- Martin
Relentless Apps
very nice program. I recommend video classes. Overall, I think the application programs for shopify are very expensive. Please lower monthly plan fees
very dissapointing app.... after lots and lots of hours confugurating after view weeks not working well. shows no more option pictures. Lost of money... so sad.
We tried to email you about this issue but we never heard back.
Since everything was working fine before, your comments make me believe it was another app that you installed causing the issues.
Sometimes, things just don't go as expected but I think we deserve a chance to help you fix the issue you had and provide you with great, immediate service.
We will be happy to set up the app for you right away.
- Jon
Relentless Apps
This is a great options app. Very simple and straightforward. The only problem is, it didn't play well with our theme. Apparently, there's a known glitch with this app on some themes. Here's what occurs... The price for an option will display correctly on the product page, but then the price will zero out as soon as the item gets added to the cart. The developer sent me some code to add to our store (much appreciated), but it failed to sort out the problem. Sadly I can't use this app in its current state.
Thank you for your kind words about our app. I am sorry the app didn't work properly for you.
With hundreds of themes and thousands of apps there are endless possible compatibility problems. We are constantly improving our app to fix any problems that come up.
I emailed you back to try and fix this issue but I never heard back from you.
Let us know if there is anything we can do to help you in the future.
- Jon
Relentless Apps
I was looking for an app that had a simple interface when it came to adding custom swatches.I Found this beauty of an app and it works great.
I had a problem with the app and my theme and they got back to me within 24hrs well 4hrs lol .
Looking forward to the updates for this app. If you could track the quantities for the swatches, then that would be a game changer.
why use different langguage in option i mean for in put information...as in my store use in dond load file but information tidak ada file yg di upload ( indonesian langguage)
The file upload text gets automatically translated to whatever language the user has set in their browser. If they have Indonesian selected in their browser then Indonesian will show. If they have English selected in their browser then English will show.
If you need any more help please contact us.
contact@relentlessapps.com
https://www.relentlessapps.com/contact/
Jon
Relentless Apps