Variant Option Product Options
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not clear how to cancel the subscription
Hi Vasily, I am sorry you were having difficulties canceling the subscription. When I looked into this I saw you were already able to cancel the subscription. I emailed you ...
It could not do a simple procedure, that I could accomplish with the Esty website. Shopify help desk said your software could do.
Hi Julia. I am sorry our app didn't have the specific functionality you were looking for (image swatches next to checkboxes). I sent you an email with some app suggestions ...
I have encountered a very important problem. I have contacted you. Please reply to me as soon as possible.
My email address to contact you is: service@getfamilygifts.com
I just checked and it looks like Paypal or Shopify fixed the issue you were having with paypal and draft orders.
I am sorry for the inconvenience this caused you. We did ...
Unable to apply to all products must be done individually, unable to position fields from app settings
2005 options and app options, this shouldn't even be considered not even as a free option
Hi, you can use our duplicate tool to duplicate settings to many products. You can also use our app block to position the product options in your theme.
Send us an email and ...
Doesn't work
I am sorry you had issues with the app. Please send an email to contact@relentlessapps.com and we will be happy to get everything working for you.
We genuinely apologize for ...
It doesnt have a free subscription
Update: We just updated our app :) You will now be allowed to use our app for free with unlimited product options on one product. We also still offer the app completely free ...
there is no free plan
Update: We just updated our app :) You will now be allowed to use our app for free with unlimited product options on one product. We also still offer the app completely free ...
After years of having this app at 9.99 I noticed my add ons not working. I was then told I needed to upgrade! Like what??
You are thieves - no prior notification. I chose a plan and get told I need to upgrade when nothing has changed from my side?
I do not recommend
Hi Cheryl, I'm sorry there was a little confusion on what plan you had to be on for price add-ons to work. We try our best to clearly communicate that price add-ons are only ...
Wost service I never had. You ask for help and they tell you that they don't have the time to help you and that they prefer to answer basic questions. I don't suggest you to work with them. Really disappointed.
We have sent you a few emails and haven't heard back from you.
When I checked we always responded to your emails within a few hours.
I would appreciate it if could email us ...
The worst app in our store. We use it about 8 months and and we find that customer's photos are not uploading and also all the paid elements disappear. So we are losing our money because of this plugin. We are exchanging for another because we are paying for the most expensive version and it is appalling. I don't understand why nothing works as it should. If you don't want to lose money, don't ...
I am sorry the app didn't work for you Tomáš. I checked our emails but I didn't see any emails from you. Sometimes another app or a specific setting can cause issues.
We are ...