Variant Option Product Options
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THIS APP IS A JOKE! Wish I read the bad reviews first. you can not TRACK INVENTORY! Yes you can do more than 100 variants but that is not transferred back to shopify to enter quantities. So you basically can not put any INVENTORY QUANITIES, PRODUCT SKUS, BAR CODES! Have to mention that the customer support may take several days to reply, and this app will completely mess up your product page layout!!!
Hi Mary Ann, I am sorry the app didn't fit your needs. I see we always responded to your emails within a few hours. You can keep track of inventory and SKU's with Shopify Options and use our app to style those options. Or you can use our Virtual Options to add an infinite amount of options and variants. These however don't keep track of inventory or support SKUs. Can you give us more information about what you mean by "completely mess up your product page layout". I didn't see any emails about that.
After applying the team's recommandation, the app is working now. The installation of this app on my theme was a little tricky but the visual results are looking good. I recommend adding the link of the code tutorial on the "installation" part of the app because it couldn't detect my shopify theme.
I am happy you were able to get everything working. Our app will install automatically on 99% of themes. I am not sure why it wasn't working with your theme.
If there is anything else we can help you with let me know
Jon
Relentless Apps
The worse app ever. I uninstall the app 3 days after, and they are charging me the whole month. I am feeling complete stolen
I contacted Shopify and they already removed this charge from your upcoming bill.
We just updated our app to give a cumulative 14 day trial. So now if someone installs the app for one day last year and installs again they will have 13 days left on their trial.
I looked into this and saw you had installed our app last May. Our 14 day trial was calculated from the first day you installed and that's why you immediately got charged when you reinstalled the app. That's how our old system worked
Let me know if there is anything else I can help you with
Jon
Relentless Apps
only put one star to get a reply. I just received an order. i use image upload, but when my order came in the image is too small to use and bad quality even though the one sent in is high quality.
Hi Poster Pup. I just sent you an email on how to save the file uploads as the original quality images.
Here is a link to the article:
https://www.relentlessapps.com/kb/how-to-download-file-uploads-as-the-original-file-type-jpg-png/
Please email me back and let me know if everything is working.
Let me know if you have any more issues or need any more help.
https://www.relentlessapps.com/contact/
Jon
Relentless Apps
options cannot be associated with a specific SKU... Which is relatively frustrating to say the least.
I'm sorry our app didn't fit your needs Thomas. Since most apps don't have this feature I sent you an email with the 2 apps that would work for what you are looking for.
This is something we want to get to eventually but since we only have a 2 person team and required and planned updates already, it is hard to do everything.
I understand you are disappointed our app didn't have the functionality you were looking for but I am sure after testing out a few other product options apps you can appreciate how well-built and easy it is to use our app.
Jon
Relentless Apps
Their support is terrible. They said we can do it to the question I asked first and then they said they got it wrong. Now I ask one question and they give me another answer.
Sorry for the confusion, we didn't understand the problem you were asking about. Something was lost in translation.
When I looked into our emails we always replied within a few hours.
We sent you another email and are waiting to hear back from you to fix the issues.
Please email us back and we'll get this fixed for you :)
Martin
Relentless Apps
Their support is phenomenal :) but I wouldn't say anything more...Their support is phenomenal :) but I wouldn't say anything more...
Thank you for the kind words.
If you can also update your rating we would really appreciate it.
Thank you,
Jon
Relentless Apps
Normally I think this is the best product options app but it has one huge flaw (at least on my store). When you create the virtual product options and a customer uses them there will be no discount box shown at the check out. I have tried so many things to fix that until I realized it's caused by this app. I use Product Options by Bold now and it's working. Until this is fixed I unfortunately can't use your app although I think it's the best out there. :(
Update: Shopify made an update and discount codes now work with our apps price add-ons. No third party app needed.
Old reply: Discount codes will still work with our app. I sent you an email for the solution to get them working with our price add-ons.
Please email me back.
Thank you,
Jon
Relentless Apps
I installed this app with the intention of using it for just one product. Simple to set up, everything seemed fine. The next day after installing it my store got 0 sales. Even for products that weren't using the app. It had been getting many sales every single day up until today. The only thing I could think of that I changed was adding the app (again, I wasn't even setting it up for my current running products). Well, I realized when customers added products to cart, my store would just freeze - they couldn't go to cart or initiate checkout. So, I deleted the app to see if this made a difference. And guess what - I refreshed and tried again - and could now access checkout again. I literally tried this with multiple products on my store (that weren't using the app) and got the same issue every time. Deleting the app seemed to do the trick. So I now spent an entire day on ads running traffic to a store that freezes upon adding a product to cart, because of this app. Hate to leave negative reviews but sadly in this case I had no choice.
I am sorry the app caused an issue with your theme. We went ahead and made the theme Prestige compatible with our app. Now you or anyone else using this theme won't have any issues.
Thank you for reporting the issue so we could fix this :)
- Jon
Relentless Apps
No facility for these custom options to change the pricing from what i can see? Unfortunately I couldn't recommend it for this reason alone
You will be happy to know that we updated our app to include this feature.
You are now able to add price add-ons to all your product options, and values.
Email us back and let me know if there is anything else I can help you with.