Variant Option Product Options

Even there a few bugs, the support team helps you very fast, although there are only 2 men.
good job

This app is well thought out and works much better than similar apps in the Shopify App Store.

For my application, I needed to specify add-ons to increase the value of each cart and also offer customers more flexibility.

It looks good in the cart, and works effectively and efficiently.

Customer service has been fabulous.

Impressive, all the way around.

Support for this app is terrible and they have an incredibly long response time. There's a major issue that's hurting my sales and they can take up to 4 days to reply.

The app is great for being able to add customization to products and added variants; however, it does override a lot of the theme options which has caused layout issues for our site.

Great app which is far more feature rich than most similar apps. Sorts out formatting in Shopify variants as well as those within the app. Brilliant customer service too. Day or night, these guys are there to help. Highly recommend.

Very supportive staff, very quick in reply to inquiries and support in any issue.

This app does provide a way to customise the product options and it was really easy to use. It has the conditional logic that I was looking for. However a huge drawback is that I am unable to connect a product image to the product selections. I am afraid that if this isn't resolved I will have to look for another app, it is a non negotiable for me. But it was easy to use and looked good in my Shopify store, so if you don't need to connect images then it is a good option for customisation.

This app was so easy to install and set up in my Shopify Store. Jon was the first to reply to my many requests searching for an app that allowed my customers to choose from different images to create their own custom art print. I set up my new product in no time at all. I highly recommend their app and look forward to seeing what add ons they do in the future. Thank you, Michelle

Sehr intuitives Setup, schneller und hilfreicher Support. Auch das Design ist sehr einfach gehalten und passt sehr gut zu unserem Shop.
Sehr empfehlenswert!

I really wanted to like this app. I really did but the premium plan has overall failed for me. Firstly, the order print page wasn't showing the values my customers were choosing. I contacted the Relentless team and they got back to me immediately, saying tech support would keep in touch within 4 days. It has been weeks and no one got in touch.

Secondly, I implemented several coupon codes for email subscribers and for various sales including free shipping. It's been a month and I thought it odd that no one was using these coupon codes. That is, until I realized my "Discount Code" field during checkout was completely missing. I looked it up and thought maybe I had to upgrade my account. Well, $70 later, nothing helped. I then did some testing and realized the main issue was this app. For some reason, when customers select variants with an upcharge, discount codes just simply don't work. Automatic discounts don't show a newly calculated subtotal and the discount code box on the checkout page is no longer displayed. The only way customers could add a discount code was if they chose options that didn't cost extra.

This app was great from the get-go but after using it for a month, I realize the serious limitations of the premium plan and will unfortunately, have to update my 400+ items for something else more viable and compatible. I think this app is excellent for shops that don't have any upcharges on their variants. The basic plan will work perfectly but if you're going for the premium $18.99 plan which lets you add pricing for your variants, I would recommend another app's premium plan like Product Customizer. It's $19.99 but works seamlessly with discounts which I really appreciate.