Variant Option Product Options
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Terible , when you insert the color swatch and you save it, it resets to no color. I thought I might made a mistake but it happened again. The boxes for the colors look really bulky and outdated. It does not have a modern look.
Hi Christiane, I am sorry the app wasn't working for you. I looked but I couldn't find any emails from you.
We are a small 2 person company from California and we stand behind our app 100%. If you have any issues, please get in contact with us and we will fix it.
I went ahead and emailed you directly at your s******@ohlittledachshund.com email address. I also sent you a credit to use our app for free while we figure out the issue.
Please get in contact with us and we will be happy to get everything fixed and get the app working exactly how you want it.
Jon
Relentless Apps
https://www.relentlessapps.com/contact/
Excellent app and service
Good product, good support.
I have encountered a very important problem. I have contacted you. Please reply to me as soon as possible.
My email address to contact you is: service@getfamilygifts.com
I just checked and it looks like Paypal or Shopify fixed the issue you were having with paypal and draft orders.
I am sorry for the inconvenience this caused you. We did everything in our power to notify Shopify and Paypal about the issue to have them fix this as quickly as possible.
If you have any more questions or need any help please send us an email.
Thank you,
Jon
Relentless Apps
Great app and the support team is very patient and tries their best to help, highly recommended!
The server is down a lot. I have had the app a week and have already wasted a lot of time refreshing and waiting for the app to be available to work in.
You will be happy to hear we switched to another company called StackHERO February 21st at 4am PST. We upgraded our mysql version, client library, and have unlimited connections now. We haven't seen any emails about this issue since.
I am sorry for all the issues, and the inconvenience it has caused you and your business.
We were trying our best to work with the company we used for the MySQL database. We went back and forth with them making changes thinking the issue was fixed only to have it come up again intermittently. It has been very frustrating to say the least.
Let me know if you are still having any issues or if you need any help.
Jon
Relentless Apps
contact@relentlessapps.com
Doesn't work
I am sorry you had issues with the app. Please send an email to contact@relentlessapps.com and we will be happy to get everything working for you.
We genuinely apologize for the issues you've encountered while using our app. As a small business run by just two people, we’re deeply committed to providing a seamless experience for our users, and we appreciate your patience as we work through any issues you have.
I also went ahead and issued you a credit for our app that will apply to your first bill.
We hope to hear from you soon,
Jon
Relentless Apps
contact@relentlessapps.com
Easy to use and very clear.
Easy to use!
Unable to apply to all products must be done individually, unable to position fields from app settings
2005 options and app options, this shouldn't even be considered not even as a free option
Hi, you can use our duplicate tool to duplicate settings to many products. You can also use our app block to position the product options in your theme.
Send us an email and we would be happy to help with any issues or questions you have.
Also, I sent you a credit to try our app for free for the next month. Just re-install the app. The credit will be applied to your first bill.
Cheers
Jon
Relentless Apps
contact@relentlessapps.com