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The app was pretty easy to set up and Jon and Martin were both very helpful and quick in answering any questions I had. I was able to customize it the way I needed it to be.
Very good service, and they solved it quickly helped me solve what was missing for my store to be perfect.
Working pretty easily with the different options per product. Staff is very responsive, good experience overall.
Thank you for the review. Please let us know if there is anything we can do to help and improve your experience with our app.
- Jon
Relenteless Apps
Just went live with our restaurant and ran into the issue where orders came in without price add-ons. 2 out of the first 8 orders randomly did not charge for the add on items. The add on item added to the order (text) and displayed to the customer, however did not actually charge. Going to have to scrap this app and hundreds of hours of time creating our variants for hundreds of food items. Very disappointed and have been paying for this app during development. No testing yielded this, and we are using the app in the most off-the-shelf intention. Reading other reviews this has been a known issue since June 2020.
Hi Katerina, we fixed the issues you had with the app. Some themes need settings or code to be changed to get everything working together.
I also refunded you all your charges of the app while you where developing your store.
Please let us know if there is anything else we can do to help you.
Jon
Relentless Apps
https://www.relentlessapps.com/contact/
The application is slow to load. It takes a long time to display. The entire web page has been loaded, but it will take about 10 seconds to see the content of this application. The customer has already left
Update: You will be happy to know that we have updated our app to run faster on all new installs. No coding is required.
Old reply: I see you have added our quick load code and fixed this issue.
Let me know if there is anything else I can help you with.
Thank you,
Jon
Relentless Apps
I love it so much.I love it so much.I love it so much.I love it so much.I love it so much.I love it so much.I love it so much.I love it so much.
I love all the features, but hate the fact that it comes above my item tekst. -I have several colours, material and other add ons, so my sales tekst are placed SO low on the page, that I cannot really create that "Point of sale" HUGE disadvantage :(
Hi Merete, thank you for the compliment on our features. We worked very hard to make an app we are proud of :)
It sounded like from our emails you were able to find a solution for this.
I suggest adding the description text to an instruction product option in our app so the text doesn't display in the cart and checkout.
Email me back if you need any more help or have any more questions
contact@relentlessapps.com
Jon
Relentless Apps
When first installed, the app glitched at first. Sent in my problem and it was taken care of right away! :) Thank you, Jon and Martin!
I used the app in order to customize further the products in my store and it works flawlessly. Great support also whenever i needed it! Recommended
I've only had a few days with it but so far it's simple to use, and it does what it needs to do for my shop needs. Only thing I wish the cost for Advanced was lower but overall I'm really happy with this app compared to others I had tried previously. I highly recommend!