리뷰 (1,022)

전체 평점
4.7
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2019년 11월 19일에 편집됨

Thank you Relentless Apps team. perfect app perfect, People behind it, thank you for the great customer support

Friday Shops
미국
앱 사용 기간 11개월
2020년 10월 14일에 편집됨

I do custom pet and hooman portraits on my website. This app helped me to provide tons of options for customer to upload photos, summit their preference, etc. I was having trouble in the beginning with the product options being covered by some of the images. And their support team has been helping me to fix the problem! They even help me to modify a few things to make my website even more user friendly! Great customer service and great App! Special thanks to Jon and Martin who helped me fix all the problems!

CYNJO USA
대만
앱 사용 기간 11개월
2020년 4월 21일

Fantastic app and great customer service.

Installation was a breeze and the documentation and support answered all our questions.

Bottega Gelateria
오스트레일리아
앱 사용 기간 11개월
2022년 1월 12일

This app really works and support team is prompt in response. It is simple to use and sleek on the website. Everything goes well! :)

align swim
싱가포르
앱 사용 기간 11개월
2021년 3월 10일

I used this app to sell prescription glasses. After having all the logistics set up I am finding we are having trouble converting shoppers into buyers. I would like to add some information at the checkout page for my customers but there is no way to do this. Because it uses draft orders you are limited in several typical Shopify features such as customizing the check-out or using discount codes (unless you purchase an additional app).
We also found that customers are not able to go back into their order/cart at a later time and make adjustments without starting the process over. I did contact the developer via Shopify and told it is not possible once again due to the system of using draft orders. The product has potential, but the fact that my customers do not progress past the cart page and I have no way of providing an encouraging message is frustrating.

Second Specs
캐나다
앱 사용 기간 11개월
답글 Relentless Apps개 2021년 3월 10일

Sorry our app isn't a good fit for you. We are working within the limitations of Shopify trying to make the best app for all our customers.

Apps like Infinite Product Options, 100+ Variants &Product Options, and Product Options Variant Option all use draft orders and have the same issue as our app. Other apps like Bold Product Option use a different system but create hundreds of products in the backend of your store which is very messy.

Our app only works on the product page like all product options apps. It sounds like you are looking for a different app to display information on the cart page to convert your customers.

If you would like to uninstall our app and try a different app we would be happy to give you a refund.

- Jon
Relentless Apps

2021년 6월 28일에 편집됨

What I like about the app is basically the design of all the options you can choose, it just looks nice. The price is quite fair for what the app accomplishes. What I hate about it is the fact that you need an additional addon to be able to enable discount codes. Also that you need to dublicate all products for a modification insteat of simply applying the settings to a collection and getting a good overview.
Also that it's not linked to actuall products like bold does, it completely kills simple product cost calculation this way.
Also that you can not use Javascript within the options to target the products directly and keep everything close together.

Pawskie
독일
앱 사용 기간 11개월
답글 Relentless Apps개 2021년 7월 13일

Thank you for your review. We're aware of these limitations. We had to make some tough design decisions that would help as many merchants as possible. A lot of them are workarounds for missing features in Shopify's API.

Better group sets for controlling multiple products is one of our planned upgrades for the future.

We're going to keep on making our app better as Shopify's API allows.

Jon
Relentless Apps

2020년 7월 3일

I use this app to help make product options because it has multi-selection function, its a really good app., dev team is been really helpful to assist with my problem

Anjia Kitchen
미국
앱 사용 기간 11개월
2021년 11월 12일

I needed to implement conditional logic to Shopify variants - if someone selects a specific option; then only certain variants are available. Also was looking for better styling. Found all of it here and had fast and immediately helpful support for my 2 setup questions - great app, I purchased it for my 3 stores.

Rouge
캐나다
앱 사용 기간 11개월
2020년 4월 22일

I am new to building a website, so I had some questions that required quite a bit of clarification from Jon to help me understand. He was extremely patient with me and kept me from completely giving up. As if that wasn't enough, he replied to me immediately even though it was close to 9pm. Thank you so much, Jon!

FancyBelles
미국
앱 사용 기간 11개월
2020년 5월 31일에 편집됨

The app has allowed us to increase our Average order value, and Jon and Martin were quick to respond to any queries

Patisserie New York
오스트레일리아
앱 사용 기간 11개월