Variant Option Product Options
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Die App ist wirklich super und läuft bei uns nun bereits seit über 5 Jahren absolut einwandfrei und zuverlässig im täglichen Einsatz. Sie lässt sich flexibel einsetzen und hat uns enorm dabei geholfen, unsere Produktoptionen sauber und übersichtlich darzustellen.
Besonders hervorheben möchte ich den Support: Nach einem kürzlichen Wechsel unseres Templates waren einige individuelle Anpassungen notwendig. Jon & Martin waren dabei jederzeit erreichbar – und das wirklich innerhalb weniger Minuten. Jede unserer Anfragen wurde schnell, kompetent und lösungsorientiert bearbeitet.
So einen engagierten und effizienten Support findet man wirklich selten. Vielen Dank für die tolle Arbeit – klare Empfehlung für jeden, der eine zuverlässige Lösung für Produktoptionen sucht!
customers often don't get charged at all because the options don't function, or the get charged three times what it should be, we have those issues for years and the support is horrible, do yourself a favor and get yourself a better app
Roman, I’m really sorry to hear about your experience . I completely understand how concerning this is, especially when it affects pricing and potential revenue.
I responded to your recent email within an hour with initial findings and steps to resolve the issue, and also requested access so I can investigate this directly in your store. So far, we haven’t received access or a follow-up, which makes it difficult for us to fully diagnose and fix the problem for you.
It’s possible our replies may not be reaching you. Could you please check your spam or junk folder for emails from contact@relentlessapps.com, and whitelist that address? You can also try reaching out to us from an alternative email if needed.
Looking back at our past conversations, we’ve consistently responded quickly with guidance or requests for more information, but we haven’t received replies, which suggests there may be a communication issue.
We genuinely want to resolve this for you as quickly as possible and ensure everything is working correctly. If you’re open to it, please grant access or reply to our email so we can take care of this right away.
Thank you for your feedback, and we hope to make this right for you.
Jon
contact@relentlessapps.com
https://www.relentlessapps.com/contact-variant-option-product-options/
This app absolutely rules — and the team behind it does too. Variant Option Product Options (VO) by Relentless Apps has been a must-have for my Shopify store because it makes offering multiple variant/custom options clean, reliable, and easy to manage.
We did run into an issue where another app was interfering with VO’s functionality, and I was bracing for the usual back-and-forth… but nope. It was handled immediately. Tech support from Relentless Apps was truly *relentless* — they jumped in fast, identified the conflict, and fixed it right away. That kind of responsiveness is rare.
I’ve been using this app for a few years now and Jon has consistently been quick to reply, clear in his communication, and genuinely helpful whenever anything comes up. If your store depends on offering multiple variants or custom options, this app is a necessity. Top-notch product, top-notch support. Bravo — and thank you!!
Cuando se añade un producto con add-on price al carrito y se va a hacer el pago las pasarelas de pago no se abren, solo pasa cuando hay productos con precios add-on en el carrito. No lo pueden arreglar y en soporte no ayudaron en nada. No lo recomiendo, hemos perdido muchas ventas por culpa de este problema.
Hola Sofia. Lamento mucho la frustración y el impacto que este problema tuvo en tus ventas. Entiendo lo grave que es cuando los clientes no pueden completar el pago, especialmente después de haber confiado en nuestra app durante años.
Tan pronto como estuvimos en contacto con Shopify y el proveedor de pago externo, realizamos una investigación exhaustiva y múltiples pruebas directamente en tu tienda. Durante la investigación, confirmamos que los pagos comenzaron a redirigir correctamente nuevamente a Mercado Pago y Flow, incluyendo pedidos con price add-ons, sin que fuera necesario realizar ningún cambio en la configuración de tu tienda.
Este tipo de situaciones puede ocurrir cuando existe un conflicto temporal de comunicación entre Shopify y ciertos proveedores de pago. Nuestra app no controla ni ejecuta código en la página de checkout, ya que Shopify gestiona esa parte por razones de seguridad, pero aun así tomamos estos problemas muy en serio y continuamos monitoreando todo para asegurar que funcione correctamente.
Valoramos mucho que hayas sido cliente durante tanto tiempo y queremos asegurarnos de que tengas una experiencia confiable. Me encantaría confirmar contigo que todo está funcionando correctamente ahora. Puedes contactarme directamente en contact@relentlessapps.com
y estaré encantado de ayudarte personalmente.
Si tu experiencia actual refleja que todo está funcionando correctamente nuevamente, te agradeceríamos mucho que consideraras actualizar tu reseña, ya que ayuda enormemente a nuestro pequeño equipo independiente.
Gracias por tu paciencia y por trabajar con nosotros para investigar este problema.
— Jon
Relentless Apps
I've used VOPO for a number of years now, and am very pleased with the functionality. Having tried several option apps, I found VOPO to be the best by far.
I particularly like the conditional variant options for products where there are a lot of selections to make - it keeps my product pages clean and not overwhelming for customers.
The customer service is excellent, Jon & Martin recently helped me with some coding to hide out of stock variants, and they really couldn't have been more helpful :)
We’ve had a wonderful experience using Variant Option Product Options for our Shopify store. The app is intuitive, flexible, and allows us to offer detailed customizations while keeping the shopping experience seamless for our customers.
Special thanks to Jon and Martin for their exceptional support, they are professional, responsive, and truly attentive. Their guidance has made implementation smooth and stress-free, and their dedication to customer care really stands out.
Highly recommend this app for brands that value both functionality and elevated customer experience.
Awesome app and outstanding service!
We use Variant Option Product Options by Relentless Apps for our store, Transformation Academy, and it has been an absolute game changer. As the only life coach training organization in the world offering 60+ niche certifications and fully self-paced, done-for-you coaching programs at accessible prices, we need flexible and reliable product customization — and this app delivers exactly that.
The app makes it incredibly easy to create clean, professional option sets without complicating the checkout experience. It works smoothly, integrates seamlessly with our store, and gives us the flexibility we need to present multiple certification pathways and program options in a clear, organized way.
What truly stands out is the customer support. The team is responsive, knowledgeable, and genuinely helpful. Any time we’ve had a question or needed an adjustment, they’ve handled it quickly and professionally.
If you’re looking for a dependable product options solution backed by outstanding service, this is it. Highly recommended!
The app has been great so far and good customer service when I need help figuring out or setting something up!
Das Shopify Variants Plugin hat meinen Shop wirklich verbessert. Besonders hilfreich finde ich, wie einfach sich Produktvarianten anlegen, darstellen und verwalten lassen. Die Bedienung ist intuitiv, und selbst komplexe Variantenkombinationen lassen sich ohne großen Aufwand einrichten.
Auch die Anpassungsmöglichkeiten im Frontend sind super – die Varianten wirken sauber strukturiert, professionell und benutzerfreundlich. Seit der Installation haben meine Kund*innen deutlich weniger Rückfragen, und die Conversion Rate ist spürbar gestiegen.
Der Support reagiert schnell und kompetent, was für mich ein großer Pluspunkt ist. Insgesamt ein sehr empfehlenswertes Plugin für alle, die ihre Produktvarianten übersichtlicher und moderner präsentieren möchten.
For what i've been experiencing, this app is a good way of having all the variables i need for my products, currently i'm using the paid version and don't regret it.
It's my go-to app for product options.
Thank you so much for the kind words and for choosing the paid version of our app! We’re really happy to hear that Variant Option Product Options is helping you manage all the variables you need for your products.
It means a lot to us that it’s become your go-to app for product options. Feedback like this motivates our small team to keep improving and adding features.
If you ever have any suggestions or need help with anything, just let us know. We’re always here to help! 😊