Variant Option Product Options
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Does what it says and customer service quickly and solves anything that didn't go well. You can do everything with this that is not possible with the standard variants of Shopify.
After years of having this app at 9.99 I noticed my add ons not working. I was then told I needed to upgrade! Like what??
You are thieves - no prior notification. I chose a plan and get told I need to upgrade when nothing has changed from my side?
I do not recommend
Hi Cheryl, I'm sorry there was a little confusion on what plan you had to be on for price add-ons to work. We try our best to clearly communicate that price add-ons are only available on the Advanced Plan. From day one we have had this information clearly stated on the app listing and plans page in our app.
I also see you emailed us 3 years ago that price add-ons weren't working. We replied stating you needed to be on the Advanced Plan for price add-ons to work. After that, I see you were on the Advanced Plan for 2 years. Several months ago you downgraded the app again and sent an email about the same issue. We replied again stating the price add-ons are only available in the Advanced Plan.
We are just a two-person company trying to make the best apps possible with the best customer service.
If you think there is another place where we could have this information please email me back and let me know.
Absolutely brilliant app and addition to your online store, it worked way better than any other that I tried and the support is there if you need it for a small two person business they do very well at replying so fast. Highly recommend.
Great app! Have been using it for 1.5 years for multiple stores of mine and I am still very satisfied with it! The pricing plans are very fair as well in my opinion!
This is my go-to app when I need multiple variant selectors for my Shopify store. Not only do I love the functionality of the app and product option layout, but the people behind the app are always patient, helpful, and proactive when you face a problem or ask questions. I highly recommend it!
Works/looks great on the Customer end.
However, through the back end, there is not an option to add a SKU number for a variant. Also if a variant is purchased, since it "doesn't require shipping," it doesn't transfer over into ShipStation and the order comes in as the Standard product.
Hi Bryce. I sent you an email about how to fix the Shipstation problem by making our app's options have required shipping. Let me know and I can add the code for you.
https://www.relentlessapps.com/kb/make-shipping-required-for-virtual-options/
Unfortunately, our app doesn't have options for SKU's. This is something that only a few apps have. I sent you an email with some app suggestions for apps that have this.
Jon
Relentless Apps
This app is well thought out and works much better than similar apps in the Shopify App Store.
For my application, I needed to specify add-ons to increase the value of each cart and also offer customers more flexibility.
It looks good in the cart, and works effectively and efficiently.
Customer service has been fabulous.
Impressive, all the way around.
My response to your reply: Your response to my complaint is much too late. I had raised this issue, but you said you couldn't help me. And now, when I give a 1-star review, you can suddenly help? And don't write that the images are still there, because they aren't. I have tested on different browsers and also in incognito mode. The images were gone. It remains a terribly bad app; I have since found a much better app (with online chat for support, so you don't have to wait two days for a response).
First review:
This app is the worst I've come across. I had created 80 image swatches. After a few days, they disappeared. So, I recreated them, and again, they vanished after a few days. I did this four times and then sent an email to support, but they had never seen this before and couldn't provide an answer. So, I entered everything again, only to have it all disappear once more. This is truly outrageous. There are plenty of alternative apps out there. Definitely do not choose this one.
I am sorry you had issues with the app Geert. I see you uninstalled out app before we had a chance to look into this further and diagnose the issue.
I had my technical expert look into this and the images are still uploaded as you can see in the link below.
https://bcpo.s3.us-west-1.amazonaws.com/762d11-3.myshopify.com/8651187650909-aquamarijn.png
If you re-install the app we would be happy to look into this further and diagnose the issue.
Since you are the only store experiencing the issue that leads me to believe another app might be deleting the metafield data from our app somehow.
Jon
Relentless Apps
A brilliant app that has transformed the way we use variants. We no longer need a web agency to support with product options. Such an easy app to use and very logical. Would highly recommend for any site that requires customer interaction via drop downs, personalisation, confirmation boxes etc. The link between Shopify variants and the app is seamless and the additional cost for variants feature on the higher plan is extremely useful.
Fantastic app with great support! Jon and Martin will help with any questions you may have. Highly recommend.