Variant Option Product Options

Variant Option Product Options

Avaliações (1.098)

Classificação geral
4,7
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
Data de edição: 6 de fevereiro de 2021

App wont work. In addition to what they charge, they will send you an email forcing you to take 1 more paid app so the actual price they charge will actual charge. What is this scam?? How does Shopify even allow that?

99Jersey
Estados Unidos
Aproximadamente 1 mês usando o app
Relentless Apps deixou uma resposta 5 de janeiro de 2021

Update: Shopify made an update and discount codes now work with our apps price add-ons. No third party app needed.

Old Response: Hi Barak. Despite your negative review, it looks like you liked our app enough to be using it months later :)

We tried our best to help you by adding product options for you, answering all your emails, giving you an extended free trial, and giving you a discount to offset the price of KartDiscount.

We don't force anyone to install another paid app. Our app uses draft orders to collect our price add-ons and at the moment Shopify hasn't made this compatible with discount codes. You will need to add another app to get discount codes working with our price add-ons.

If there is anything else we can do to help you please let us know.

- Martin and Jon
Relentless Apps

18 de dezembro de 2021

I'm using this app with the Shella theme which was performing just fine at first. It seemed to be compatible until last night. I've had 7 sales come thru that were attempting to buy one product and were shown an opposite product in the cart. They were also charged for the opposite product which means I have to issue 7 refunds. This has also slowed down my sales as I get 20/day before this time and today is my busiest day of the week and I'm sitting at 7 sales???? I lost money over this app glitching tf out.

sugarcrave.co
Estados Unidos
Aproximadamente 1 mês usando o app
Relentless Apps deixou uma resposta 19 de dezembro de 2021

Sorry about that Adebayo. We fixed this issue :)

We had updated our app the other day to better support our integration with another app called UploadKit. The update caused the issue with your theme. Everything is working now.

We went ahead and gave you a refund for our app. Let me know if there is anything else we can help you with.

Martin
Relentless Apps

10 de janeiro de 2021

Such a loss of time, prices are disappearing over time. Full of bugs, can't refresh without loosing all the work. If I could put 0 stars I would've ! Stay away from this app

Casanova Popart : Décoration murale / Art & Lifestyle
França
Aproximadamente 1 mês usando o app
Relentless Apps deixou uma resposta 12 de janeiro de 2021

I am sorry the app didn't work for you. We tried to contact you but we never heard back.

We will be happy to set up the app for you right away and fix any issues with our app.

Jon
Relentless Apps
https://www.relentlessapps.com/contact/

Data de edição: 28 de outubro de 2023

My response to your reply: Your response to my complaint is much too late. I had raised this issue, but you said you couldn't help me. And now, when I give a 1-star review, you can suddenly help? And don't write that the images are still there, because they aren't. I have tested on different browsers and also in incognito mode. The images were gone. It remains a terribly bad app; I have since found a much better app (with online chat for support, so you don't have to wait two days for a response).

First review:
This app is the worst I've come across. I had created 80 image swatches. After a few days, they disappeared. So, I recreated them, and again, they vanished after a few days. I did this four times and then sent an email to support, but they had never seen this before and couldn't provide an answer. So, I entered everything again, only to have it all disappear once more. This is truly outrageous. There are plenty of alternative apps out there. Definitely do not choose this one.

Ballon Boetiek
Bélgica
23 dias usando o app
Relentless Apps deixou uma resposta 28 de outubro de 2023

I am sorry you had issues with the app Geert. I see you uninstalled out app before we had a chance to look into this further and diagnose the issue.

I had my technical expert look into this and the images are still uploaded as you can see in the link below.
https://bcpo.s3.us-west-1.amazonaws.com/762d11-3.myshopify.com/8651187650909-aquamarijn.png

If you re-install the app we would be happy to look into this further and diagnose the issue.

Since you are the only store experiencing the issue that leads me to believe another app might be deleting the metafield data from our app somehow.

Jon
Relentless Apps

Data de edição: 13 de setembro de 2021

This app appeared to be very good and useful, however it broke the swatch option on my product and would not uninstall completely. Contacting the app developer proved to be unhelpful as they stated that the app was fully removed and the issue was not something that was caused by their coding.

Eternal Roses®
Estados Unidos
22 dias usando o app
Relentless Apps deixou uma resposta 13 de setembro de 2021

Hi Lance. I see I emailed you a month ago. I had sent a request to access your store and look into the issue but you declined the access and never emailed me back.

We would be happy to look into this again and fix any issues caused by our app.

I sent you another request to look into this issue.

Jon
Relentless Apps

16 de agosto de 2020

The app work well with Chrome, but I can not open it with Safari on my Macbook. Please fix it, I want to use this app

Tock Store
Vietnã
21 dias usando o app
Relentless Apps deixou uma resposta 16 de agosto de 2020

Thank you for letting us know. We fixed this issue and users on Safari and Macbook are you are able to log into the app with these now.

Please let us know if there is anything else we can do to help you.

Jon
Relentless Apps

Data de edição: 11 de março de 2023

Don't download this app! It suddenly removes all your variants, leaving your shop with only the add to cart button.

It happens randomly, after you notice it its already hours past and you lost your daily ads money plus all orders. It's a critical issue very huge catastrophic problem. And there is nothing for you to do! You have to turn off your ads and wait for them to reply your emails, rendering your complete shop useless and on their careless hands. It's so frustrating, worst experience with an app ever here on shopify!!

DON'T DOWNLOAD!!

Answer to your reply: yes it took you 3 hours to reply my email but the technical issue lasted 24hours. 16 hours until I noticed. I lost approx 1.000$ through this problem. You going to refund that?

Radikal Homes
Alemanha
18 dias usando o app
Relentless Apps deixou uma resposta 11 de março de 2023

Sorry about that Daniel. We fixed an issue with our script last night which caused an issue in your Paolo Alto theme. We have already fixed this issue earlier this morning. I am sorry for the inconvenience this caused you. I am sorry it took us a 3 hours to see your email. We do our best to give the best support we can.

Data de edição: 18 de maio de 2023

does not allow variants to send digital files. The developers offer no assistance. Take it as it is or leave it.

UPDATE: no app like Variant Option Product Options that I could find allows digital downloads. I found a workaround after spending 2 weeks and figured out that I could use shopify's variants for the digital downloads, then use Variant Option Product Options for the remainders. The pricing ads up correctly. so i did reinstal the app and it is working

I wish they could have told me about a workaround instead of me spending 30 hours of my time figuring out a workaround. they should give me free lifetime subscription for helping them resolve their problem.

The Exam Pros
Estados Unidos
13 dias usando o app
Relentless Apps deixou uma resposta 18 de maio de 2023

Hi Rob, I am sorry for the miscommunication before. That's great to hear that you were able to get everything working properly with out app and digital downloads.

I went ahead and gave you an extended 60 day trial for the app.

Have a great day,
Jon
Relentless Apps

18 de março de 2020

The application stopped my pixel from tracking the data from adding it to the cart and once the trial period was over it made my site crash for a whole day displaying twice the base price. The promotional price was reversed with my base price a problem that made me lose a lot of money. I'm disappointed because the application worked well at the beginning. The after sales service is not user friendly.

Pupsy™ | Harnais personnalisé pour chien
França
12 dias usando o app
Relentless Apps deixou uma resposta 18 de março de 2020

Update: You will be happy to know we upgraded the app so FB pixel works on all themes now.

Old reply: Hi Kevin, I responded to you an hour after you sent your email with information on how to fix the pixel issue. I never heard back from you.

You never emailed us about the issues mentioned and never gave us a chance to fix this.

Thank you,
- Jon
Relenteless Apps

21 de fevereiro de 2024

The server is down a lot. I have had the app a week and have already wasted a lot of time refreshing and waiting for the app to be available to work in.

ballroomshoes.com
Estados Unidos
12 dias usando o app
Relentless Apps deixou uma resposta 26 de fevereiro de 2024

You will be happy to hear we switched to another company called StackHERO February 21st at 4am PST. We upgraded our mysql version, client library, and have unlimited connections now. We haven't seen any emails about this issue since.

I am sorry for all the issues, and the inconvenience it has caused you and your business.

We were trying our best to work with the company we used for the MySQL database. We went back and forth with them making changes thinking the issue was fixed only to have it come up again intermittently. It has been very frustrating to say the least.

Let me know if you are still having any issues or if you need any help.

Jon
Relentless Apps
contact@relentlessapps.com