Variant Option Product Options

Wost service I never had. You ask for help and they tell you that they don't have the time to help you and that they prefer to answer basic questions. I don't suggest you to work with them. Really disappointed.

The worst app in our store. We use it about 8 months and and we find that customer's photos are not uploading and also all the paid elements disappear. So we are losing our money because of this plugin. We are exchanging for another because we are paying for the most expensive version and it is appalling. I don't understand why nothing works as it should. If you don't want to lose money, don't download.

Use Variant Option Product Options by Best instead!
This app, by Relentless Apps, was the first one to do Image Swatches that I came across when I was first opening my shop, and I wish I never had added it. When I first got it, it was free, and I could use the Image Swatches for free as well, but eventually they decided to bump up their price to take advantage of fools like me who didn't have time to search for another app.
The interface is infuriating and difficult to use, it's very counter-intuitive, has almost no visuals at all, at least, it didn't up until the moment I uninstalled it on March 28, 2022. You have to scroll through huge columns of text, you cannot search for your items by collection or tag, the only way to do anything in the app is to know the exact names of your items. The "Duplicate" option is phrased in a confusing way, so you can't tell if you're selecting the item you wish to copy or the item you wish to copy TO, it doesn't always work, and you can barely tell if it's done anything or not. You have to search for the item AGAIN, by its full title, to then click on it, and see if the change was made.
I was able to accept all of these flaws because it was free. But for the last many months, without my really knowing, this app was costing me nearly $10 a month! Horrifying!
The other odd thing I noticed was the name would change every now and then, which I found strange, but didn't think anything of it. Now that I see it has the same name as another app, which has all of the same features FOR FREE, and guaranteed to always be free. My guess is that they changed the name, probably multiple times, to try to match this other app, to trick more hapless fools like me into getting it, and then charging them nearly $10 a month for an app that barely functions. tldr: Get the app by Best of the same name. You won't be disappointed.

This software is rubbish and deceives consumers to auto-renew every month 非常不好的评价 此软件非常垃圾 欺骗消费者并每月自动扣费 而且不知道怎么去取消扣费

I cannot figure this app out. It did not seem to save anything I did. I need it for image upload, and am seeing some reviews, etc. where this app does not support that? I used it a year ago, and seemed to work fine, but now it looks different, and is just difficult for me to understand. I'll probably try another app.

This App does not work properly.. This App does not work properly.. This App does not work properly.. This App does not work properly..

I had an order come in that didn't have any options chosen. I realized that the custom options are no longer showing up on my listings. I also realized that I have an increased number of abandoned checkouts, likely because customers were not able to choose options on their products. The only customer service option is an email form (which I have filled out), which means getting immediate help is not possible. In this case I have no idea how many sales this has cost me and I now have to reach out to customers and ask for their options and eat the cost if they choose something that should have been an upcharge. As a small business owner, this is an awful experience and I'm now more likely to leave Shopify all together for a selling platform that allows me to offer more product options without having to use undependable apps. UPDATE: Still no help from anyone at Relentless Apps but researching myself it seems that installing this app overrides some critical theme code. Two weeks ago we noticed that the mobile version of our site wasn't working. Fixing that code affected Variant, which caused it to stop working. In order to fix it we need code from Variant. We should not have to choose between a working mobile site and a working Variant app.

Just went live with our restaurant and ran into the issue where orders came in without price add-ons. 2 out of the first 8 orders randomly did not charge for the add on items. The add on item added to the order (text) and displayed to the customer, however did not actually charge. Going to have to scrap this app and hundreds of hours of time creating our variants for hundreds of food items. Very disappointed and have been paying for this app during development. No testing yielded this, and we are using the app in the most off-the-shelf intention. Reading other reviews this has been a known issue since June 2020.

messed up with my theme. my add to cart button can not work at all after i use this app. wasted thousands of fb ad fee. i am writting this down to remind my self so that i don't come back again.

now my shopify cannot use the app. the link is not useful. why? maybe still will charge me. how to use the app again?