
Variant Option Product Options
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
Recensioner (607)
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We had some problems with this app, but the customer service is good.
Hi Jorne, we're truly sorry for the trouble this caused and we completely understand your frustration. After investigating, we found the issue was due to a theme conflict with the “Theme Default” setting in our app. While we do include a warning about this in the app, in your case it caused an unexpected issue with the add to cart functionality, and we sincerely regret the impact it had on your store.
We’ve since resolved this by updating your settings and confirming everything is working correctly now. We also applied a 100% discount for the next three months, as promised, and are happy to continue supporting you however we can.
If there’s anything else we can do to help, please don’t hesitate to reach out. We're committed to making this right and improving from the experience.
Jon
Relentless Apps
contact@relentlessapps.com
Hi there. I would def recommend this app because without it, as an Shopify store owner, we would be unable to offer our customers as many product options with our bundle deals. However, often times virtual options takes too long to load and customers are quick to add the bundle to their cart before selecting their scents for the various products. That causes us to have to contact each customer that did not select their scents. This process is very time consuming. But what other choice do we have. Is this something that can be corrected. I would love to hear back from you all regarding this issue. Even if we have the button checked that requires a customer to select their options before they can go to check out… it doesn’t work. Customers are able to check out without selecting their options. And we cannot ship the products until we are able to get in touch with the customer and finalize their selections.
Thank you for the review and the kind words. We value you as a long time customer.
It looks like the issue is with your quick add to cart and quick view popups on your collection, which allows your customers to bypass our app.
I sent a request to access your store to disable these.
Please send us an email at contact@relentlessapps.com and we will fix this issues ASAP.
Jon
Relentless Apps
contact@relentlessapps.com
Easy to use and integrated perfectly.
Thank you for the review. I just sent you an email to your luma****@gmail.com email.
Reply to me there and let me know if there is anything I can do to help you.
Have a great day,
Jon
Relentless Apps
Contact@relentlessapps.com
I use this app to add tons of custom options for my products. It works well and allows for price upgrades and conditional choices as well. Here's what I wish it did better: - Discount Codes -It does not work with shopify's discount codes so, you will have VERY frustrated customers because the discount code isn't working because of this app (I can't fix this even with another app) - Images - It does not allow you to change the image with the options selected.
- Printing - If you want to print MULTIPLE orders or packings slips, the VO options chosen do not show up. So I have to spend time printing individual order pages to see what customers selected - this is a pain.
Hi Brad. We updated our app back in June of this year to allow discount codes to work with our app's price add-ons. You don't need to use another app anymore :)
You can connect the main image to variants with Shopify Options but not our Virtual Options
https://tinyurl.com/ywawnebz
Are you still having this issue with the Packing slips?
Send us an email and we will look into this.
Jon
Relentless Apps
contact@relentlessapps.com
Mega App und perfekter Kundenservice!
Update:
nach langer Nutzung haben wir uns nun für einen anderen Anbieter entschieden, der kostenlos eine wesentlich umfangreichere Lösung anbietet, die einfacher zu bedienen ist.
Schade, das Team ist toll, aber hier fehlen Weiterentwicklungen.
Reasonably easy to operate. Reasonably easy to learn. Does exactly what is advertised and promoted. My options were slow to load. After notifying customer support, they were very prompt in fixing the issues (which turned out to be caused by integration with another app). Their customer support proved to be far above average. And, their willingness to analyze and fix issues with my individual website only strengthens my view that they are a superior organization. I recommend.
It's great - it does what it says it does and interface in both laptop and mobile is fantastic and elegant. Quick backoffice service from developers, too. Biggest downside for me is that I have to sacrifice the ability to submit discount codes as this app takes over the discount box.
Edit - the work around for this issue and make the app compatible with adding and allowing discounts in the cart page is adding an app called KartDiscount (https://apps.shopify.com/discount-coupon-field-in-cart-page/?bcpolink)
In our last email it sounded like you had everything sorted out and got the discount codes working with the solutions I mentioned.
If you are having any other issues or need any more help please email us .
Thank you,
Jon
Relentless Apps
The app did a real work on our store, we have a problem to show our products in image swatch before however after we install this app, everything is woking fine now and customer can choose the product they wish to buy easily, and the support is the best by considering they only have 2 members on their team.
Thank you for the review, Suman.
Let us know if there is anything else we can help you with.
Jon
Relentless Apps
Using this app to allow our customers to provide us with gift wrapping instructions. Thus far the app and developer support have been good.
this app has been working great for me. my one complaint so far is that there isn't a global image swatch control. Truth be told, there is another app with global image swatch control, but it doesn't offer half of the features available here. if a new color is added I have to add it to each individual product, or add it to one, duplicate it and go in and change all of the headings. A global image swatch control would make this review 5 stars for sure.
Hi Anthony, we do have global image swatches but they are only for Shopify Options.
Here is an article with more information.
https://www.relentlessapps.com/kb/global-auto-images-settings/
Let me know if you need any more help
https://www.relentlessapps.com/contact-variant-option-product-options/
Jon
Relentless Apps