Variant Option Product Options

We had some problems with this app, but the customer service is good.

Hi there. I would def recommend this app because without it, as an Shopify store owner, we would be unable to offer our customers as many product options with our bundle deals. However, often times virtual options takes too long to load and customers are quick to add the bundle to their cart before selecting their scents for the various products. That causes us to have to contact each customer that did not select their scents. This process is very time consuming. But what other choice do we have. Is this something that can be corrected. I would love to hear back from you all regarding this issue. Even if we have the button checked that requires a customer to select their options before they can go to check out… it doesn’t work. Customers are able to check out without selecting their options. And we cannot ship the products until we are able to get in touch with the customer and finalize their selections.

Easy to use and integrated perfectly.

I use this app to add tons of custom options for my products. It works well and allows for price upgrades and conditional choices as well. Here's what I wish it did better: - Discount Codes -It does not work with shopify's discount codes so, you will have VERY frustrated customers because the discount code isn't working because of this app (I can't fix this even with another app) - Images - It does not allow you to change the image with the options selected.
- Printing - If you want to print MULTIPLE orders or packings slips, the VO options chosen do not show up. So I have to spend time printing individual order pages to see what customers selected - this is a pain.

Mega App und perfekter Kundenservice!

Update:
nach langer Nutzung haben wir uns nun für einen anderen Anbieter entschieden, der kostenlos eine wesentlich umfangreichere Lösung anbietet, die einfacher zu bedienen ist.
Schade, das Team ist toll, aber hier fehlen Weiterentwicklungen.

Reasonably easy to operate. Reasonably easy to learn. Does exactly what is advertised and promoted. My options were slow to load. After notifying customer support, they were very prompt in fixing the issues (which turned out to be caused by integration with another app). Their customer support proved to be far above average. And, their willingness to analyze and fix issues with my individual website only strengthens my view that they are a superior organization. I recommend.

It's great - it does what it says it does and interface in both laptop and mobile is fantastic and elegant. Quick backoffice service from developers, too. Biggest downside for me is that I have to sacrifice the ability to submit discount codes as this app takes over the discount box.

Edit - the work around for this issue and make the app compatible with adding and allowing discounts in the cart page is adding an app called KartDiscount (https://apps.shopify.com/discount-coupon-field-in-cart-page/?bcpolink)

The app did a real work on our store, we have a problem to show our products in image swatch before however after we install this app, everything is woking fine now and customer can choose the product they wish to buy easily, and the support is the best by considering they only have 2 members on their team.

Using this app to allow our customers to provide us with gift wrapping instructions. Thus far the app and developer support have been good.

this app has been working great for me. my one complaint so far is that there isn't a global image swatch control. Truth be told, there is another app with global image swatch control, but it doesn't offer half of the features available here. if a new color is added I have to add it to each individual product, or add it to one, duplicate it and go in and change all of the headings. A global image swatch control would make this review 5 stars for sure.