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I’ve used this app from the start of my website and while there’s been a few bumps it works great and worth the monthly fee
Really easy to use. Allow me to give lots of different personalisation options to customers. Simple, easy, works well. Thank you
The app was super helpful with listing variants to products and adding customization. Super thankful!
Thank you so much for the review. If you need any help with anything let us know.
Amazing app!I had an issue that arose, and Jon was beyond impressive in his response time - my problem was solved in a matter of minutes! The user-friendly interface also made it super easy to navigate and use, even for a tech novice like me. :)
This app has streamlined my processes, helped me cater to customers' unique needs, and taken my shop to the next levels of efficiency and customer satisfaction.
Highly recommended this app. Simply excellent!!!
Will go above and beyond to provide a solution. Quick and easy to work with
The application is good, the bad thing is the customer service. I have been waiting 1 week for a problem related to the payment buttons to be fixed, since the problem starts when I activate the app, and after 1 week I still have the problem and I am still waiting for the developer to connect to fix it. I have uninstalled the app and installed another one that I have no problem with.
I am sorry it took a while to fix the issue Vahan. I see Martin was able to fix the issue you initially reported with the dynamic checkout buttons being doubled within 3 days.
Unfortunately the issue with the dynamic checkout button being disabled is deep within Shopify's code and not an easy fix. Martin, my technical expert, was going to review this and see if there was anything he could do but you uninstall the app before he had a chance to look into this deeper.
I am sorry for the inconvenience this caused you and your store. We do our best to offer quick support but sometimes there are issues that take longer to fix, and sometimes there are issues that we can't fix and they are out of our control.
I have encountered a very important problem. I have contacted you. Please reply to me as soon as possible.
My email address to contact you is: service@getfamilygifts.com
Sorry, I don't have any emails from service@getfamilygifts.com.
I just sent you an email. Please reply with more information about your issue so we can look into and resolve this as soon as possible.
Thank you,
Jon
Relentless Apps
Had a few issues with thew app communicating correctly with my theme. Most likely theme issues but Martin and Jon are always extremely fast to respond and get things fixed. Even fixed an issue i didnt even notice. Thank you
I needed to add customization to some products and adter watching tons of videos and trying to follow along in editing code (unsuccessfully) I found this app. I love it! Super easy and does exactly what I need it to do. The only downside is that it doesn't work in POS and I have to do in person orders on the website instead of POS.
This app is amazing. Love the options provided and easy to use. Support is also very helpful and swift to resolve my concerns. Highly recommended!