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We are in the process of rolling an existing e-commerce store from one platform over to Shopify. To do that, we needed a suite of apps to help us get up and running quickly and the team at Relentless Apps has been a big part of that.
Rather than just installing a plugin and rolling with whatever odd behaviors occur, Relentless Apps responded to (and fixed!) a few conflicts with our theme while we were still in the 'Free' trial period of their app. Moreover, they happened to identify a problem inside of our theme's code itself, which the theme developer was then able to fix quickly.
Not only does this demonstrate an impressive technical grasp of e-commerce platforms, but it shows a genuine desire to offer terrific service.
Unfortunately I couldn't get it to work. I was testing with one product but then the app changes the interface for ALL products. Tried going back to default setting with no success other than deleting the app itself. Customer support sent me a bunch of links to help pages, which made it even more confusing to pinpoint the problem.
Hi John. I emailed you requesting more information but we never heard back from you.
Email us back and we would be happy to look into any issues you are having :)
Jon
Relentless Apps
Great app, so simple to use, we've tested about 6 variant apps but this one is unbeatable! Highly Recommend 5*
Has a ton of potential. Super easy to add customization (monogramming in my case) and add-on pricing. I had to uninstall it because it prevents customers from using discount codes at checkout which my customers rely on. Rumors are this issue will be resolved at some point and then I will look to re-install if I haven't found an alternative by then.
We have updated our app and we now offer a solution for discount codes on the cart page. You can test it on our demo page.
https://tinyurl.com/vspu3ub
Please email us at contact@relentlessapps.com and we can help you fix this on your site.
They generated the charge immediately, they did not give me 14 days to check if it complies with what I require, and with the first revision it does not comply, I require my refund
I contacted Shopify and they issued you a refund.
We also updated our app to give a cumulative 14 day trial. So now if someone installs the app for one day last year and installs again they will have 13 days left on their trial.
You had previously installed our app last year and used up your free trial, so that is the reason why you were charged. That's how our previous system worked, giving a 14 day trial from the first day you installed.
If you have any more questions let me know :)
Thank you,
Jon
Relentless Apps
"Forfait gratuit disponible" MENSONGE.
Je savais pas que le clickbait ça existait même sur les app shopify, il n'y a aucun forfait gratuit que des forfaits payants. Déçu.
Hi Pocket Parfum, the app is free for development stores and any store on a Shopify trial as stated in the Pricing section of the app listing. I can see how this can be a little confusing. I am sorry about that.
Our app has a free 14-day trial for you to test out the app and see if it is a good fit for you before paying anything. We have over 18,000 happy customers that think the price is worth it for all the amazing functionality our app brings to their store :)
Please give our free trial a shot and see if the app is a good fit for you. We have spent hundreds of hours working on and perfecting it and I am sure after trying it out you will see the value in it.
Salut Pocket Parfum, l'application est gratuite pour les magasins de développement et tous les magasins bénéficiant d'un essai Shopify, comme indiqué dans la section Tarification de la liste des applications. Je peux voir comment cela peut être un peu déroutant. Je suis désolé.
Notre application propose un essai gratuit de 14 jours pour vous permettre de tester l'application et de voir si elle vous convient avant de payer quoi que ce soit. Nous avons plus de 18 000 clients satisfaits qui pensent que le prix en vaut la peine pour toutes les fonctionnalités incroyables que notre application apporte à leur magasin :)
Veuillez essayer notre essai gratuit et voir si l'application vous convient. Nous avons passé des centaines d'heures à travailler dessus et à le perfectionner et je suis sûr qu'après l'avoir essayé, vous en verrez la valeur.
Great great app and very easy to configure but there is one huge problem.
If i add a text field to a product, the text you write in there is the same color as the background. Is there any setting or something different to fix that. Thx for help
Hi Manuel we fixed the issue for you. Is there anything else we can help you with?
All my produts did not tracked inventory, and this one does???
And, replace my text in add to cart "Añadir" to Add to cart in english.
I just wanted the buttons, nothing else!!!! Can you fix it????? URGENT
Hi we fixed your problem :)
We also have code to translate all the words of our app to any language you want.
https://www.relentlessapps.com/kb/how-do-i-translate-the-english-text-displayed-by-the-app/
Muy buena, tiene todo lo necesario lo unico seria que queria que me ayudara a llevar cuanta de mi inventario y no lo hace
Impossible d'utiliser l'application sans prendre un abonnement payant, contrairement à ce qui est écrit dans le descriptif
Hi IDÉALINE, the app is free for development stores and any store on a Shopify trial as stated in the Pricing section of the app listing. I can see how this can be a little confusing. I am sorry about that.
Our app has a free 14-day trial for you to test out the app and see if it is a good fit for you before paying anything. We have over 17,000 happy customers that think the price is worth it for all the amazing functionality our app brings to their store :)
Bonjour IDÉALINE, l'application est gratuite pour les boutiques en développement et toutes les boutiques en essai Shopify, comme indiqué dans la section Tarification de la liste des applications. Je peux voir comment cela peut être un peu déroutant. Je suis désolé.
Notre application propose un essai gratuit de 14 jours pour vous permettre de tester l'application et de voir si elle vous convient avant de payer quoi que ce soit. Nous avons plus de 17 000 clients satisfaits qui pensent que le prix en vaut la peine pour toutes les fonctionnalités incroyables que notre application apporte à leur magasin :)