Variant Option Product Options
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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does not allow variants to send digital files. The developers offer no assistance. Take it as it is or leave it.
UPDATE: no app like Variant Option Product Options that I could find allows digital downloads. I found a workaround after spending 2 weeks and figured out that I could use shopify's variants for the digital downloads, then use Variant Option Product Options for the remainders. The pricing ads up correctly. so i did reinstal the app and it is working
I wish they could have told me about a workaround instead of me spending 30 hours of my time figuring out a workaround. they should give me free lifetime subscription for helping them resolve their problem.
Hi Rob, I am sorry for the miscommunication before. That's great to hear that you were able to get everything working properly with out app and digital downloads.
I went ahead and gave you an extended 60 day trial for the app.
Have a great day,
Jon
Relentless Apps
The server is down a lot. I have had the app a week and have already wasted a lot of time refreshing and waiting for the app to be available to work in.
You will be happy to hear we switched to another company called StackHERO February 21st at 4am PST. We upgraded our mysql version, client library, and have unlimited connections now. We haven't seen any emails about this issue since.
I am sorry for all the issues, and the inconvenience it has caused you and your business.
We were trying our best to work with the company we used for the MySQL database. We went back and forth with them making changes thinking the issue was fixed only to have it come up again intermittently. It has been very frustrating to say the least.
Let me know if you are still having any issues or if you need any help.
Jon
Relentless Apps
contact@relentlessapps.com
So many problems with this app.
Firstly, options are difficult to organise. Once you add an option e.g. size to Tshirt A, you can duplicate it to Tshirt B easily. But if you suddenly forgot to add the colour option on Tshirt A, duplicating Tshirt A to B will replace all of Tshirt B's unique options, different from Tshirt A. This was extremely annoying as I could not duplicate only one option.
You must pay for an external app to have discount code box enabled. If you don't, there's no discount box.
I ran into the issue where orders came in without price add-ons. I lost money from that and the customer service said they tried their best but could not figure out why my orders would randomly be placed without price add-ons. This is the absolute worst, it happened twice, out of 10 orders and that's enough to make me delete this app.
Customer service was not replied in the nicest manner. I've had better support from another app I found that is better than this for much cheaper, where they could show me screenshots and videos of how to change something.
Don't waste your hours adding all the options and then having your website close down for a week to figure out the problem.
Pros: I like all the options and the look, especially with the instructions type option where I can add a photo to help shoppers understand the option better.
Could be better, honestly.
I am sorry the app didn't work properly for you Shirley.
With hundreds of themes and thousands of apps there are endless possible compatibility problems. We are constantly improving our app to fix any problems that come up.
We realize that the duplicate tool doesn't fit every users needs and are creating something that will. We are already working on a better system to control product options for multiple products, and collections.
Thank you for your kind words about how the app looks. As a web designer for many years I am proud of the look and usability of the app.
Let us know if there is anything we can do to help you in the future.
- Jon
Relentless Apps
there is no free plan
Update: We just updated our app :) You will now be allowed to use our app for free with unlimited product options on one product. We also still offer the app completely free to anyone on a development store.
Old response: Hi Ayuob, I just sent you an email to s*****t@angeldreamers.com. Our app is free for development stores and anyone who isn't on a paid Shopify plan as listed in the app listing.
For everyone on paid plan the app has a 14 day trial.
I sent you a store credit to use our app for free on top of the 14 day trial to see if our app is a good fit for you.
Email me back and let me know if you have any more questions
Jon
Relentless Apps
Unfortunately, it was a complete waste of time. It took me days to set up the app. Unfortunately, the app has some bugs, e.g. product prices are not transferred to the checkout page. The customer service responded relatively quickly, but could not help in most cases. The technician is booked out for days, I was told. To fix my problems I would have had to wait 4 (!!!) days. Such slow service can ruin your business. I definitely cannot recommend this app, it just has too many bugs.
Thank you for the compliment, we do our best to answer emails quickly. When I looked into our emails I saw that we always responded within a few hours answering your questions and fixing any issues you had with the app.
To be clear I do see Jon had told you it would take 1-4 days to fix your incompatibility issue with your theme where our app's virtual options were not showing there. I tried to fix this issue 24 hours after you gave us access to your store but you had already uninstalled the app.
To be fair to all our customers we fix the problems of our customers in the order we receive them.
If you would like to try out our app again please re-install the app.
Martin
Relentless Apps
This App does not work properly.. This App does not work properly.. This App does not work properly.. This App does not work properly..
Hi Ali. When looked into this the app "Skip to Checkout" was deleting our price add-ons.
It looks like you removed this app and everything is working correctly now.
I also went ahead and gave you a month free of our app.
Email me back and let me know if there is anything else we can do to help you.
Have a great day :)
Jon
Relentless Apps
Wost service I never had. You ask for help and they tell you that they don't have the time to help you and that they prefer to answer basic questions. I don't suggest you to work with them. Really disappointed.
We have sent you a few emails and haven't heard back from you.
When I checked we always responded to your emails within a few hours.
I would appreciate it if could email us back and let us know what else we can do to help you.
Thank you.
THIS APP IS A JOKE! Wish I read the bad reviews first. you can not TRACK INVENTORY! Yes you can do more than 100 variants but that is not transferred back to shopify to enter quantities. So you basically can not put any INVENTORY QUANITIES, PRODUCT SKUS, BAR CODES! Have to mention that the customer support may take several days to reply, and this app will completely mess up your product page layout!!!
Hi Mary Ann, I am sorry the app didn't fit your needs. I see we always responded to your emails within a few hours. You can keep track of inventory and SKU's with Shopify Options and use our app to style those options. Or you can use our Virtual Options to add an infinite amount of options and variants. These however don't keep track of inventory or support SKUs. Can you give us more information about what you mean by "completely mess up your product page layout". I didn't see any emails about that.
Their support is terrible. They said we can do it to the question I asked first and then they said they got it wrong. Now I ask one question and they give me another answer.
Sorry for the confusion, we didn't understand the problem you were asking about. Something was lost in translation.
When I looked into our emails we always replied within a few hours.
We sent you another email and are waiting to hear back from you to fix the issues.
Please email us back and we'll get this fixed for you :)
Martin
Relentless Apps
Their support is phenomenal :) but I wouldn't say anything more...Their support is phenomenal :) but I wouldn't say anything more...
Thank you for the kind words.
If you can also update your rating we would really appreciate it.
Thank you,
Jon
Relentless Apps