整体评分
4.6
每个评分等级的数量
  • 89% 的评分是 5 星
  • 3% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2020年7月18日

was supposed to get refunded and then they never replied

it did not work like it was supposed to do

CARTOONSIFY
比利时
大约11小时 人在使用应用
Relentless Apps已回复 2020年7月18日

Pleurat​, I had Shopify email you with the details about your refund.

Here is the email from Shopify: "We are sending this email to formally let you know that the refund from the developer of your app which is relentless has been successfully processed. This is amounting to $8.99. The refund was made back to the original method of payment. You will see this reflected on your financial statement in a few business days, usually three to five days depending on how quickly your payment provider processes the refund."

If you didn't get the refund please email us back so we can contact Shopify to take care of this.

I didn't get any emails about our app not working properly. If you need any help with the app send us an email and we will be happy to help.

- Martin
Relentless Apps

2021年3月3日

They immediately incurred a fee and did not give me a 14-day free trial time. However, the first installation did not meet my requirements and I need a refund

Kamiqiwallz
中国
大约9小时 人在使用应用
Relentless Apps已回复 2021年3月3日

I contacted Shopify and they already reversed these charges. You won't see our app charges on your upcoming bill.

We also updated our app to give a cumulative 14 day trial. So now if someone installs the app for one day last year and installs again they will have 13 days left on their trial.

When I looked into this I saw you installed our app in October of last year and the 14 day trial started from that date. That's how our old system worked and why you were charged.

Sorry for the inconvenience,

If you can respond to my email with anything we else can do to help I would appreciate it.

Jon
Relentless Apps

2021年1月12日

They generated the charge immediately, they did not give me 14 days to check if it complies with what I require, and with the first revision it does not comply, I require my refund

Canvas Mérida Fine Print Art
墨西哥
大约1小时 人在使用应用
Relentless Apps已回复 2021年1月12日

I contacted Shopify and they issued you a refund.

We also updated our app to give a cumulative 14 day trial. So now if someone installs the app for one day last year and installs again they will have 13 days left on their trial.

You had previously installed our app last year and used up your free trial, so that is the reason why you were charged. That's how our previous system worked, giving a 14 day trial from the first day you installed.

If you have any more questions let me know :)

Thank you,

Jon
Relentless Apps

2023年3月7日

"Forfait gratuit disponible" MENSONGE.
Je savais pas que le clickbait ça existait même sur les app shopify, il n'y a aucun forfait gratuit que des forfaits payants. Déçu.

Pocket Parfum
法国
大约1小时 人在使用应用
Relentless Apps已回复 2023年3月7日

Hi Pocket Parfum, the app is free for development stores and any store on a Shopify trial as stated in the Pricing section of the app listing. I can see how this can be a little confusing. I am sorry about that.

Our app has a free 14-day trial for you to test out the app and see if it is a good fit for you before paying anything. We have over 18,000 happy customers that think the price is worth it for all the amazing functionality our app brings to their store :)

Please give our free trial a shot and see if the app is a good fit for you. We have spent hundreds of hours working on and perfecting it and I am sure after trying it out you will see the value in it.

Salut Pocket Parfum, l'application est gratuite pour les magasins de développement et tous les magasins bénéficiant d'un essai Shopify, comme indiqué dans la section Tarification de la liste des applications. Je peux voir comment cela peut être un peu déroutant. Je suis désolé.

Notre application propose un essai gratuit de 14 jours pour vous permettre de tester l'application et de voir si elle vous convient avant de payer quoi que ce soit. Nous avons plus de 18 000 clients satisfaits qui pensent que le prix en vaut la peine pour toutes les fonctionnalités incroyables que notre application apporte à leur magasin :)

Veuillez essayer notre essai gratuit et voir si l'application vous convient. Nous avons passé des centaines d'heures à travailler dessus et à le perfectionner et je suis sûr qu'après l'avoir essayé, vous en verrez la valeur.

2017年7月3日

All my produts did not tracked inventory, and this one does???

And, replace my text in add to cart "Añadir" to Add to cart in english.

I just wanted the buttons, nothing else!!!! Can you fix it????? URGENT

Princelessus
葡萄牙
35分钟 人在使用应用
Relentless Apps已回复 2019年3月4日

Hi we fixed your problem :)

We also have code to translate all the words of our app to any language you want.

https://www.relentlessapps.com/kb/how-do-i-translate-the-english-text-displayed-by-the-app/

2022年11月9日

Impossible d'utiliser l'application sans prendre un abonnement payant, contrairement à ce qui est écrit dans le descriptif

IDÉALINE
法国
13分钟 人在使用应用
Relentless Apps已回复 2022年11月9日

Hi IDÉALINE, the app is free for development stores and any store on a Shopify trial as stated in the Pricing section of the app listing. I can see how this can be a little confusing. I am sorry about that.

Our app has a free 14-day trial for you to test out the app and see if it is a good fit for you before paying anything. We have over 17,000 happy customers that think the price is worth it for all the amazing functionality our app brings to their store :)

Bonjour IDÉALINE, l'application est gratuite pour les boutiques en développement et toutes les boutiques en essai Shopify, comme indiqué dans la section Tarification de la liste des applications. Je peux voir comment cela peut être un peu déroutant. Je suis désolé.

Notre application propose un essai gratuit de 14 jours pour vous permettre de tester l'application et de voir si elle vous convient avant de payer quoi que ce soit. Nous avons plus de 17 000 clients satisfaits qui pensent que le prix en vaut la peine pour toutes les fonctionnalités incroyables que notre application apporte à leur magasin :)

2023年7月27日

It is very hard to understand your product before I even start. On one had it says you won't be charged until you upgrade, then it says you have a 14 day trial after which it will be $9.99? Which one is it?

Encore2wo
美国
9分钟 人在使用应用
Relentless Apps已回复 2023年7月29日

Hi Steven. I sent you an email explaining everything there.

Our app is free for development stores and merchants that are on a Shopify Trial and not on a paid plan for Shopify.

If you are on a paid Shopify Plan then we have a 14-day trial to test out the app before paying for the app subscription.

If you have any more questions please reply to the email I sent and we would be happy to help you in any way we can.

Jon
Relentless Apps

2022年10月10日

O BAGULHO DIZ GRATUITO MAS NÃO TEM NADA DE GRATUITO E NÃO FOI DESENVOLVIDO PARA BOM ENTENDIMENTO. RESUMINDO É FRIA!

ONZUE
巴西
2分钟 人在使用应用
Relentless Apps已回复 2022年10月10日

Hi ONZUE, the app is free for development stores and any store on a Shopify trial as stated in the Pricing section of the app listing. I can see how this can be a little confusing. I am sorry about that.

Our app has a free 14-day trial for you to test out the app and see if it is a good fit for you before paying anything. We have over 17,000 happy customers that think the price is worth it for all the amazing functionality our app brings to their store :)

Oi ONZUE, o aplicativo é gratuito para lojas de desenvolvimento e qualquer loja em uma avaliação da Shopify, conforme indicado na seção Preços da listagem do aplicativo. Eu posso ver como isso pode ser um pouco confuso. Me desculpe sobre isso.

Nosso aplicativo tem uma avaliação gratuita de 14 dias para você testar o aplicativo e ver se é uma boa opção para você antes de pagar qualquer coisa. Temos mais de 17.000 clientes satisfeitos que acham que o preço vale a pena por toda a incrível funcionalidade que nosso aplicativo traz para sua loja :)

Jon
Relentless Apps

2022年11月12日

Listing is misleading. There is NOT a free plan once you download the app. Starts at $8.99 with a 14 day "free trial".

Appalachian Bittersweet
美国
2分钟 人在使用应用
Relentless Apps已回复 2022年11月12日

Hi Appalachian Bittersweet, the app is free for development stores and any store on a Shopify trial as stated in the Pricing section of the app listing. I can see how this can be a little confusing. I am sorry about that.

Our app has a free 14-day trial for you to test out the app and see if it is a good fit for you before paying anything. We have over 17,000 happy customers that think the price is worth it for all the amazing functionality our app brings to their store :)

Please give our free trial a shot and see if the app is a good fit for you. We have spent hundreds of hours working on and perfecting it and I am sure after trying it out you will see the value in it.

2023年6月25日

I've had the app for maybe a week and I have done what it asks me to do. I have the 2.0 theme as suggested and enabled it but nothing changed. I really want to use the app because of its features but nothing seems to work. In the app after choosing a product, I would press the 'Edit Product Options' and it takes me to the product and I see the same button on their and it just leads me back to the app.

Rogue Senpai
美国
1分钟 人在使用应用
Relentless Apps已回复 2023年6月25日

Hi Mary, I sent you an email. Please email me back and we can get everything working properly in your store.

Jon
Relentless Apps
contact@relentlessapps.com