Variant Option Product Options

Variant Option Product Options

评论 (1,063)

整体评分
4.6
每个评分等级的数量
  • 88% 的评分是 5 星
  • 3% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 5% 的评分是 1 星
2024年10月3日

We've had a lot of issues with this app. Doesn't work with upsell apps, has bugs related to compare at price. Support is ok - but realistically we keep having issues.

TheCustomGoodsCo
美国
大约4年 人在使用应用
Relentless Apps已回复 2024年10月11日

My technical expert added code to fix the compare price.

I also sent you a link to compatible upsell apps in an email.

I see we have always replied within a few hours during normal business hours and tried our best to give you the best support. With hundreds of themes, thousands of apps, and updates everyday there will always be the possibility of compatibility problems. We are stand by our apps 100% and are always here to fix any issues, and answer any questions, and make regular updates.

Let us know if there is anything else we can do for you.

Jon
Relentless Apps

2024年8月13日

Terible , when you insert the color swatch and you save it, it resets to no color. I thought I might made a mistake but it happened again. The boxes for the colors look really bulky and outdated. It does not have a modern look.

OhLittleDachshund
美国
大约2小时 人在使用应用
Relentless Apps已回复 2024年8月15日

Hi Christiane, I am sorry the app wasn't working for you. I looked but I couldn't find any emails from you.

We are a small 2 person company from California and we stand behind our app 100%. If you have any issues, please get in contact with us and we will fix it.

I went ahead and emailed you directly at your s******@ohlittledachshund.com email address. I also sent you a credit to use our app for free while we figure out the issue.

Please get in contact with us and we will be happy to get everything fixed and get the app working exactly how you want it.

Jon
Relentless Apps
https://www.relentlessapps.com/contact/

2024年5月7日

The integration wasn't the best. It messed up my regular Shopify options for good and I would've had to pay for a professional to fix it.

WithLoveEmilia
芬兰
接近2年 人在使用应用
Relentless Apps已回复 2024年5月8日

Hi Emilia. I am sorry you had issues with the app. I looked in our system but I couldn't find any emails from you.

I went ahead and sent you an email to a***u@withloveemilia.fi to look into this.

We are just a two person team and stand by our products 100%. If you ever have any issues we are here to help

Have a great day,
Jon
Relentless Apps

2020年11月19日

App is ok however the support is no present to help you and improve its app. This is really a shame regarding the strong base they have. Hopefully it will be done one day in the future.

Cartoonely
法国
2年多 人在使用应用
Relentless Apps已回复 2020年11月19日

Hi Davy, I am sorry our app didn't meet all of your needs.

I checked on our email conversations and saw that we have multiple emails from you where we replied within hours. We are continuously updating the app to meet the needs of all of our customers.

If you could please email me about the issues you are having we would be happy to look into this again and see if there is anything that can be done.

Contact@relentlessapps.com
https://www.relentlessapps.com/contact/

Thank you,
Jon
Relentless Apps

2020年8月25日

The application is slow to load. It takes a long time to display. The entire web page has been loaded, but it will take about 10 seconds to see the content of this application. The customer has already left

larasexdolls
中国
5个月 人在使用应用
Relentless Apps已回复 2020年8月25日

Update: You will be happy to know that we have updated our app to run faster on all new installs. No coding is required.

Old reply: I see you have added our quick load code and fixed this issue.

Let me know if there is anything else I can help you with.

Thank you,
Jon
Relentless Apps

2021年8月10日

COUPONS WON'T WORK WITH IT!!! I reached out to support twice and both times received a canned answer that I must have missed the information...'Our price add-ons use draft orders which aren’t compatible with the discount code box on the checkout page. '
It is suggested that I purchase another monthly app to use as a work around and they blame Shopify for the issue.
However, when reaching out to Shopify they said 'the app is currently not up to par with our updates'.
Quite the headache for us and our customers.
For paying nearly $20 a month they should be able to create another way it would work.

BrownCastle
美国
4个月 人在使用应用
Relentless Apps已回复 2021年8月10日

Hi Megan, our app will work with coupons and discount codes. To get our app's price add-ons working with this you will need to download one of the apps I recommended.

Our app uses draft orders for our price add-ons and Shopify currently hasn't made this compatible with discount codes. Until they fix this the apps I recommended are the only solution.

Like I said previously I would be happy to talk to Shopify about what they meant by "'the app is currently not up to par with our updates". We talk to Shopify on a daily basis and haven't heard this response from them before.

Apps like Infinite Product Options, G;Variants &Product Options, and Product Options Variant Option all have the same issue and the discount code won't work with price add-ons.

Email me back and let me know if there is anything else I can do for you.

Have a great day,

Jon
Relentless Apps

2019年12月1日

The app would be almost perfect except it has no way of showing products swatch colors and the developers/customer service do not care about your problems. They will give 50% effort. If you have a complicated problem just don't do it. If it's simple then go for it. Literally 75% of the time it doesn't charge the customer for the add-on. I lost so much money not catching them. I don't recommend at all but it could be a nice fit for you depending on your theme and how complex the add-ons need to be. It's very upsetting because it has a lot of potential. To summarize, the customer service do not care about problems, it doesn't charge the customers, and I just get lots of problems with it. Just save yourself the trouble if you bought a theme. IT WILL NOT WORK.

RawSkinCeuticals
美国
4个月 人在使用应用
Relentless Apps已回复 2019年12月1日

You said our app was almost perfect besides the price add-ons not functioning. Send us an email to contact@relentlessapps.com and we will make sure everything is fixed and work properly.

2022年3月21日

We really wanted to make the app work for us, but apparently, it has too many incompatibilities: the Paypal Express button and also not compatible with subscription apps. The developer replied very quickly to our emails but did not show much interest in trying to make things work.

The Rotten Fruit Box
葡萄牙
3个月 人在使用应用
Relentless Apps已回复 2022年3月22日

Hi Tony, our app is compatible with subscription apps as long as you aren't using our price add-ons (which you aren't).

Unfortunately, Bold's Subscription app is deleting our data and also hides the Paypal Express Button on the Product Page and Cart when you have a subscription selected.

Bold would need to fix these issues on their end and we would be happy to assist them with any help they need.

An easier fix would be to install another subscription app like the one I mentioned in my email.

Jon
Relentless Apps

2021年12月6日

App is ok. It is not integrated into Shopify in a nice way for buyer experience. The variants look horrible in the cart the way they are not integrated into the product.
In addition, the app removed the free button for discount options in the cart so that you have to buy another app to add it back in. They apparently left that out of the documentation when you buy their app so that you are forced to buy another app.

Destination Pineapple
美国
3个月 人在使用应用
Relentless Apps已回复 2021年12月6日

Hi Anne, I am sorry you had issues with our app. I sent you an email to get the collaboration code to access your site and fix the issues.

Please email me back with the code so we can fix this.

Martin
Relentless Apps.

2022年2月13日

disables cart slider (redirects checkout to /cart page first) which leads to lower conversion rate (one more click and page load time to complete purchase) for ALL orders, even if only regular products are part of the shopping cart. If this cannot be avoid at all for "variant option products", at least it shouldn't happen for all other orders, too.

truemorrow
德国
25天 人在使用应用
Relentless Apps已回复 2022年2月13日

Sorry about that Matthias​. We have a setting that will leave the add-to-cart functionality alone. This is only compatible if you are only using Shopify Options.

If you are using our virtual options then our app needs to get sent to the cart page after you click add to cart to ensure that our data is saved correctly. To my knowledge, all product options apps will have the same issue.

I sent you an email to get some more information from you. Email me back there and we can discuss this more.

Jon
Relentless Apps