VO Product Options & Variants
符合 Shopify 的最高品質標準，速度快、易於使用，對商家深具價值。
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not clear how to cancel the subscription
Hi Vasily, I am sorry you were having difficulties canceling the subscription. When I looked into this I saw you were already able to cancel the subscription. I emailed you at v***n@merch38.com with more information. All apps are the same and you can cancel app subscriptions by removing the app. We also have this information in our Knowledge Base in the link below
https://www.relentlessapps.com/kb/how-do-i-uninstall-the-app-and-cancel-future-payments/
In the future, if you have any questions, please contact us directly. We are always here to help :)
I also went ahead and issued you a refund for your last bill.
Have a great day,
Jon
Relentless Apps
Doesn't work
I am sorry you had issues with the app. Please send an email to contact@relentlessapps.com and we will be happy to get everything working for you.
We genuinely apologize for the issues you've encountered while using our app. As a small business run by just two people, we’re deeply committed to providing a seamless experience for our users, and we appreciate your patience as we work through any issues you have.
I also went ahead and issued you a credit for our app that will apply to your first bill.
We hope to hear from you soon,
Jon
Relentless Apps
contact@relentlessapps.com
It could not do a simple procedure, that I could accomplish with the Esty website. Shopify help desk said your software could do.
Hi Julia. I am sorry our app didn't have the specific functionality you were looking for (image swatches next to checkboxes). I sent you an email with some app suggestions that might work for you.
If you have any more questions email me back.
Jon
Relentless Apps
there is no free plan
Update: We just updated our app :) You will now be allowed to use our app for free with unlimited product options on one product. We also still offer the app completely free to anyone on a development store.
Old response: Hi Ayuob, I just sent you an email to s*****t@angeldreamers.com. Our app is free for development stores and anyone who isn't on a paid Shopify plan as listed in the app listing.
For everyone on paid plan the app has a 14 day trial.
I sent you a store credit to use our app for free on top of the 14 day trial to see if our app is a good fit for you.
Email me back and let me know if you have any more questions
Jon
Relentless Apps
After years of having this app at 9.99 I noticed my add ons not working. I was then told I needed to upgrade! Like what??
You are thieves - no prior notification. I chose a plan and get told I need to upgrade when nothing has changed from my side?
I do not recommend
Hi Cheryl, I'm sorry there was a little confusion on what plan you had to be on for price add-ons to work. We try our best to clearly communicate that price add-ons are only available on the Advanced Plan. From day one we have had this information clearly stated on the app listing and plans page in our app.
I also see you emailed us 3 years ago that price add-ons weren't working. We replied stating you needed to be on the Advanced Plan for price add-ons to work. After that, I see you were on the Advanced Plan for 2 years. Several months ago you downgraded the app again and sent an email about the same issue. We replied again stating the price add-ons are only available in the Advanced Plan.
We are just a two-person company trying to make the best apps possible with the best customer service.
If you think there is another place where we could have this information please email me back and let me know.
Wost service I never had. You ask for help and they tell you that they don't have the time to help you and that they prefer to answer basic questions. I don't suggest you to work with them. Really disappointed.
We have sent you a few emails and haven't heard back from you.
When I checked we always responded to your emails within a few hours.
I would appreciate it if could email us back and let us know what else we can do to help you.
Thank you.
The worst app in our store. We use it about 8 months and and we find that customer's photos are not uploading and also all the paid elements disappear. So we are losing our money because of this plugin. We are exchanging for another because we are paying for the most expensive version and it is appalling. I don't understand why nothing works as it should. If you don't want to lose money, don't download.
I am sorry the app didn't work for you Tomáš. I checked our emails but I didn't see any emails from you. Sometimes another app or a specific setting can cause issues.
We are happy to fix any issues with our app. Just reply to the email I sent you and we will fix it :)
Jon
Relentless Apps
contact@relentlessapps.com
Use Variant Option Product Options by Best instead!
This app, by Relentless Apps, was the first one to do Image Swatches that I came across when I was first opening my shop, and I wish I never had added it. When I first got it, it was free, and I could use the Image Swatches for free as well, but eventually they decided to bump up their price to take advantage of fools like me who didn't have time to search for another app.
The interface is infuriating and difficult to use, it's very counter-intuitive, has almost no visuals at all, at least, it didn't up until the moment I uninstalled it on March 28, 2022. You have to scroll through huge columns of text, you cannot search for your items by collection or tag, the only way to do anything in the app is to know the exact names of your items. The "Duplicate" option is phrased in a confusing way, so you can't tell if you're selecting the item you wish to copy or the item you wish to copy TO, it doesn't always work, and you can barely tell if it's done anything or not. You have to search for the item AGAIN, by its full title, to then click on it, and see if the change was made.
I was able to accept all of these flaws because it was free. But for the last many months, without my really knowing, this app was costing me nearly $10 a month! Horrifying!
The other odd thing I noticed was the name would change every now and then, which I found strange, but didn't think anything of it. Now that I see it has the same name as another app, which has all of the same features FOR FREE, and guaranteed to always be free. My guess is that they changed the name, probably multiple times, to try to match this other app, to trick more hapless fools like me into getting it, and then charging them nearly $10 a month for an app that barely functions. tldr: Get the app by Best of the same name. You won't be disappointed.
It doesn't sound like you are talking about our app. We have only ever offered a free version for development stores. When you installed the app you selected a subscription plan and accepted the monthly charges. For the Basic Plan, it is $8.99. We have kept our prices the same since we built the app in 2017.
The free app you are talking about actually copied our app and functionality. The reason why it is free is they try to funnel you into their paid app that offers price add-ons and more features. They also copied our app name and the colors of our logo. It is a shame that Shopify lets companies completely copy your app but there is nothing we can do about it at the moment.
For searching for the product you can easily find the product by searching the title or you can find your product in Shopify and then click our app from there to edit the product.
You can also use our global options to add color swatches, image swatches, or buttons to all of your products.
I am sorry the app didn't fit your needs. We are always working on improving our app and making it better for everyone.
I looked for any recent emails from you but I couldn't find any. We are always here to help with fast support.
If you want to give our app another try send us an email at contact@relentlessapps.com and we will make sure everything is working correctly for you.
It doesnt have a free subscription
Update: We just updated our app :) You will now be allowed to use our app for free with unlimited product options on one product. We also still offer the app completely free to anyone on a development store.
Old reply: Hi, I am sorry if there is any confusion. I went ahead and issued you a credit for $19.99 for our app.
Our app is free for development stores. You can use the app for free until you upgrade your account to a paid Shopify plan.
This information is listed in our app listing and plans section of our app. I am sorry if there was a communication error in any way.
Also, our other app you are using. R Terms and Condition Checkbox is completely free :)
Have a great day,
Jon
Relentless Apps
This App does not work properly.. This App does not work properly.. This App does not work properly.. This App does not work properly..
Hi Ali. When looked into this the app "Skip to Checkout" was deleting our price add-ons.
It looks like you removed this app and everything is working correctly now.
I also went ahead and gave you a month free of our app.
Email me back and let me know if there is anything else we can do to help you.
Have a great day :)
Jon
Relentless Apps