Variant Option Product Options , 960 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to handle complex product customizations, offering hundreds of options that adapt based on previous selections. It's praised for enhancing the shopping experience with features like image uploads for custom products and adding extra product options. The support team is noted for their quick and effective problem-solving. Many see it as a game-changer for its seamless integration and boosting business efficiency and profitability.
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This software is rubbish and deceives consumers to auto-renew every month 非常不好的评价 此软件非常垃圾 欺骗消费者并每月自动扣费 而且不知道怎么去取消扣费
I am sorry you had issues with our app. I went ahead and sent you a refund.
Our app, and most apps on Shopify, charge you every 30 days. When you installed the app you approved the subscription charges to be charged every 30 days.
Please email me back and let me know what was deceiving about our app and what you think we should change to make everything more clear.
Jon
Relentless Apps
Just went live with our restaurant and ran into the issue where orders came in without price add-ons. 2 out of the first 8 orders randomly did not charge for the add on items. The add on item added to the order (text) and displayed to the customer, however did not actually charge. Going to have to scrap this app and hundreds of hours of time creating our variants for hundreds of food items. Very disappointed and have been paying for this app during development. No testing yielded this, and we are using the app in the most off-the-shelf intention. Reading other reviews this has been a known issue since June 2020.
Hi Katerina, we fixed the issues you had with the app. Some themes need settings or code to be changed to get everything working together.
I also refunded you all your charges of the app while you where developing your store.
Please let us know if there is anything else we can do to help you.
Jon
Relentless Apps
https://www.relentlessapps.com/contact/
messed up with my theme. my add to cart button can not work at all after i use this app. wasted thousands of fb ad fee. i am writting this down to remind my self so that i don't come back again.
I'm sorry our app didn't work properly for you.
I don't have any emails from you. If you can contact us again at contact@relentlessapps.com we would be happy to get this fixed.
Sometimes, things just don't go as expected but I think we deserve a chance to help you fix the issue you had and provide you with great, immediate service.
Jon
Relentless Apps
https://www.relentlessapps.com/contact/
now my shopify cannot use the app. the link is not useful. why? maybe still will charge me. how to use the app again?
Hi Optifine I sent you a refund for the app. I have been waiting to hear back if this issue has been fixed but haven't heard anything from you.
Please email me back and we will get this fixed.
Have a great weekend,
Jon
Relentless Apps
With of the Shopify help center, the app was not working with my theme and even I deleted the app they still charging me!
I already contacted Shopify and they gave you a full refund for all your charges.
All the billing is handled automatically through Shopify and depending on the day you get your bill you may get charged up to 30 days after you uninstalled the app for a previous billing period.
If you need help getting the app to work we would be happy to help and make sure everything is working correctly.
contact@relentlessapps.com
Jon
Relentless Apps
It looks great, but there are two major issues caused by the app. First, you need to to add some custom code to liquid file in Shopify in order you want to track FB "AddToCart" events. Second, I had some issues with product options, All my variants appeared as "sold out". Even if I don't track my inventory. I didn't change anything and today it's works fine again.
EDIT: It would have been great, if you contact all users about issues with your app. All products on my website were wrongly shown as "sold out". In my case, I lost about $1000 that day, because my customers didn't buy from my store.
About the pixel issue. I'm using standard Debut theme. I would expect at least all Shopify standard themes to be supported.
We upgraded our app so FB pixel will work automatically work with all themes.
We have helped you with everything you have asked for. If there is anything else we can do let me know.
Thank you,
- Martin
Relentless Apps
very dissapointing app.... after lots and lots of hours confugurating after view weeks not working well. shows no more option pictures. Lost of money... so sad.
We tried to email you about this issue but we never heard back.
Since everything was working fine before, your comments make me believe it was another app that you installed causing the issues.
Sometimes, things just don't go as expected but I think we deserve a chance to help you fix the issue you had and provide you with great, immediate service.
We will be happy to set up the app for you right away.
- Jon
Relentless Apps
This app does not do anything we needed for variants. It's very basic, and we were misled. They told us: "Unfortunately, upsell apps that change the functionality of the add to cart or checkout button will delete our app's data. Most product option apps will have the same issue. You also cannot use any Shopify discount codes." They also said "just delete your other apps so ours will work."
We have learned this is false information, and we replaced the app with a better version. Not helpful people.
Hi Chrissy, we do our best to answer every question and fix every problem, but sometimes there are limitations on what we can do because of compatibility issues with other apps.
I did come across an upsell app recently that doesn't change the functionality of the add to cart button which allows our price add-ons to work correctly with it.
You can check that app out below.
https://www.relentlessapps.com/kb/compatible-upsell-apps/
You can also use Shopify Discount codes with our price add-ons by using one of the discount code apps I recommended.
I also emailed you back to get some more information on what you meant by "false information". Please email us back so we can understand what we said that was wrong and fix this for the future.
Jon
Relentless Apps
App wont work. In addition to what they charge, they will send you an email forcing you to take 1 more paid app so the actual price they charge will actual charge. What is this scam?? How does Shopify even allow that?
Hi Barak. Despite your negative review, it looks like you liked our app enough to be using it months later :)
We tried our best to help you by adding product options for you, answering all your emails, giving you an extended free trial, and giving you a discount to offset the price of KartDiscount.
We don't force anyone to install another paid app. Our app uses draft orders to collect our price add-ons and at the moment Shopify hasn't made this compatible with discount codes. You will need to add another app to get discount codes working with our price add-ons.
If there is anything else we can do to help you please let us know.
- Martin and Jon
Relentless Apps
Such a loss of time, prices are disappearing over time. Full of bugs, can't refresh without loosing all the work. If I could put 0 stars I would've ! Stay away from this app
I am sorry the app didn't work for you. We tried to contact you but we never heard back.
We will be happy to set up the app for you right away and fix any issues with our app.
Jon
Relentless Apps
https://www.relentlessapps.com/contact/