Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 96 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
18. September 2023

Great App and great Service. Ivan from the support team was very quick to help with some queries we had for our store, much appreciated and recommended!

Holistico
Vereinigtes Königreich
4 monate mit der App
Bearbeitet am 25. Januar 2024

To be honest, I'm truly disappointed. I have been using this app for over three months now, and I believe I have gained some level of authority to voice my concerns. I have reached out to them twice to address my issues, but both times have been incredibly frustrating. Their technical support is never available online, despite automated messages promising a response within three hours. However, even after waiting for four sets of three hours, I still haven't received any contact from them. It has been a painful experience, and I am considering switching to a different app. However, due to the significant amount of work involved in such a transition, I have been patiently waiting for their assistance, albeit with a sense of resignation. Therefore, I would once again advise everyone to exercise caution when making their choices, unless you wish to add more workload to themselves in the future.

Tuxedo Action
Vereinigte Staaten
7 monate mit der App
22. September 2023

Fast response, great service, and very helpful! Love the app!

QualityDoor
Vereinigte Staaten
Etwa 2 jahre mit der App
19. Juni 2023

Really easy to used and the costumer service is perfect ! We did try many app before this one and this is the best choice on the market ! Totally worth the price !

Laflamme & Cie
Kanada
3 monate mit der App
11. September 2023

Top-Notch App and Support!
As a Shopify store owner, I recently had a fantastic experience with Swatch King Services and their incredible representative, Riyona. It's a refreshing change from the letdown I had with AvisPlus Products Here's a quick rundown
Quick Help: Riyona was on it, responding fast and super friendly.
Problem-Solver: They didn't stop until my color swatch issue was sorted for both collection and front pages.
Great App: The Variant Swatch King app is user-friendly and effective!!!
Thank you!!

beanbagsheaven.com
Sonderverwaltungsregion Hongkong
6 tage mit der App
15. Juni 2023

Easy to install. Very great and fast support. Very easy to use. It works great! thank you

LARKSON
Deutschland
Mehr als ein jahr mit der App
5. September 2023

Superb app! easy to you and does exactly what it says. Raccomended.
The customer support is great and both Riyona has been great

Audioki
Italien
7 monate mit der App
3. Juli 2023

Uptal and the Swatch King team are amazing support for this app. They were quick to assist with issues I thought were not going to be able to be resolved. Every request and or concern was handled fast and additional resources were provided via YouTube how to videos so I can follow steps going forward. Thank you.

Kani Kouture
Vereinigte Staaten
Etwa 2 monate mit der App
19. Juni 2023

The app has been performing well on our store, no real hiccups, but for questions and queries, the timeline for waiting for a response has been frustrating.

Recently support has been taking a long time to respond. For example, I sent multiple messages to support on 16th June, and now it's 19th June, and am still waiting for a response.

I hope this improves. Otherwise, it's an awesome app. But being let down by slow service at the moment.

Ion8
Vereinigtes Königreich
Fast 3 jahre mit der App
25. September 2023

This is a great app that open lots of possibilities to your store. Depending on your niche, it might be fundamental to not only improve your costumer experience, but also to actually make some of your products viable. The costumer support has also surprised me positively thus far.

Oakhouse
Vereinigte Staaten
3 tage mit der App