Color Swatch King: Variants

A complete fraud. Stay away from this app.
After been having serious issues with the app many years ago that impacted our revenue seriously the app developer decided to give us FREE OF CHARGE LIFETIME usage of the app.
A few months ago they started to charge us for the app anyway.
We have reached out to the app developer several times that have promised to oversee the transactions and refund us for the wrong charges but nothing has been done and they continue to charge us.
Will report to Shopify.
Stay away from this app for all means - hire a coder to do it one-time for you - it will be much cheaper.

Billed me without any notification email or intimation in advance.

Nos redujo la tasa de conversion a la mitad ya que bloqueaba la navegacion de muchos equipos

,mj

No informaron cómo realizan el cobro ni que se trataba de una aplicación de pago, ya que también ofrecen una versión gratuita. Ni siquiera llegué a configurarla en mi tienda y aun así me hicieron un cobro, que considero injusto y poco transparente. Esta situación genera desconfianza y me parece más un robo que un servicio. No recomiendo instalarla sin que antes aclaren bien sus políticas de pago.

no tiene la versión gratis como dice

We are having HUGE issues with a recent update that Swatch King have done and the support is ignoring our request for assistance. This has impacted our store in a huge way across metafields and SEO data. We would appreciate it if someone could reach out urgently.

I am having problems with their Variants description app and swatch app and sent them numerous emails asking for help but they would simply ignore you. Have been trying for a month to get help and subscribed to their apps for more than a year. NO SUPPORT AT ALL!
Not sure if they are still in business.

To be honest, I'm truly disappointed. I have been using this app for over three months now, and I believe I have gained some level of authority to voice my concerns. I have reached out to them twice to address my issues, but both times have been incredibly frustrating. Their technical support is never available online, despite automated messages promising a response within three hours. However, even after waiting for four sets of three hours, I still haven't received any contact from them. It has been a painful experience, and I am considering switching to a different app. However, due to the significant amount of work involved in such a transition, I have been patiently waiting for their assistance, albeit with a sense of resignation. Therefore, I would once again advise everyone to exercise caution when making their choices, unless you wish to add more workload to themselves in the future.

Well here we are.... I sent a message 4 hours ago - NOTHING. No message, no email. They say they will respond within 1 minute. There isn't even a video to show you how to set up your variant options. Not impressed.