Swatch King: Variants Options
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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100% did what I needed. A terrific product which makes our online sales increase and our customers happier because of the clarity that Swatch King from StarrApps brings to the experience. Also, the support was fast and clear. Utpal is a life saver!
The app is fantastic, it looks great, easy to set up, and it does what it promises. I had a question and custom request which was answered on the chat by their support team member Riyona quickly and efficiently. We're very happy with the app and the service, highly recommend.
Instalación fácil, fácil de usar y soporte rápido y efectivo para resolver los problemas que te puedan aparecer en el proceso.
Added this app to quickly solve the frustrating 'hidden-variant-on-collection-pages' issue.
Support was super quick and made it look amazing instantly.
Cheers guys!
Just added this app and the customer service is incredibly helpful and reactive! Again thank you Shreya for your kindness and help!
It did not take long to improve our product pages, search and collection pages. Can only recommend this app!
its super cool app and super customer support . Really appreciate the help .. the apps looks cool on the website
The app is clean and simple to use. The customer support is a 10/10! Shreya helped me customize the look of the swatches in 5 minutes and the result is 200x better than my previous custom-coded app. Definitely recommended!
App is pretty good but the customer service is way too slow. Keep in mind if you need assistance quickly.
EDIT: After unsuccessfully contacting the support a couple of times, they finally came back, and helped me with my issue. The app is probably great, but I need different options, so I'm rating the customer support only.
Hi there,
I would like to extend my deepest apologies for any inconvenience you have experienced with our app and the subsequent uninstallation process. We always aim for a seamless experience, but it seems like you've bumped into a few obstacles - and for that, I apologize.
Regarding your communication with our customer support, I am genuinely surprised and sincerely sorry to hear that you did not receive a response. It appears there may have been a misunderstanding or technical issue, as we have no record of an email from your id "i**o@co*o*ia**.e*"
However, I want to rectify this situation immediately. I invite you to reach out directly to me at shubham@starapps.studio. I am personally committed to ensuring your concerns are addressed, and your experience with our application is improved.
I look forward to hearing from you soon, and thank you again for your feedback. It is only through feedback like yours that we can continue to improve and better serve our customers.
Thanks,
Shubham Vats
Chief Growth Officer
When i saw the reviews i really thought that this will help with the variants but instead was a really headache. There is no video (docs) for this app. hard to follow up and you can not customize more likely it takes all the info from what you have and you cant even change the images for the variants and the colors. it is like you got stuck on it. Also, my theme got messed up by the way... in the end this got more expensive. Now i have to find help to fix this problem
Hey Rosemary,
We are quite unhappy to see you go, and we'd genuinely like to apologise for the inconvenience caused.
We have tried reaching out to multiple times (d***n***s**p@@gmail.com) over the last few days but we haven't received any response. We offer support via chat and email and our executives are available from 8AM-12AM IST to answer your queries and assist you with the app setup.
That said our apps are build with utmost care so as to not mess up with theme functionality, we would request you to give us an opportunity to have a look at the issue and fix it so that you dont have to bear any additional cost.
And we take pride in our reviews as they speak for the kind service and product we deliver to our merchants.
We want you to give us another chance and I assure you that we will not let you down. I would request you to please download the app again and let us assist you with your store setup.
Eagerly waiting to see our app installed in your store.
Shreya Pillai
Customer Success Specialist