Swatch King: Variants Options

Hi there,

I would like to extend my deepest apologies for any inconvenience you have experienced with our app and the subsequent uninstallation process. We always aim for a seamless experience, but it seems like you've bumped into a few obstacles - and for that, I apologize.

Regarding your communication with our customer support, I am genuinely surprised and sincerely sorry to hear that you did not receive a response. It appears there may have been a misunderstanding or technical issue, as we have no record of an email from your id "i**o@co*o*ia**.e*"

However, I want to rectify this situation immediately. I invite you to reach out directly to me at shubham@starapps.studio. I am personally committed to ensuring your concerns are addressed, and your experience with our application is improved.

I look forward to hearing from you soon, and thank you again for your feedback. It is only through feedback like yours that we can continue to improve and better serve our customers.

Thanks,
Shubham Vats
Chief Growth Officer

Hey Rosemary,

We are quite unhappy to see you go, and we'd genuinely like to apologise for the inconvenience caused.

We have tried reaching out to multiple times (d***n***s**p@@gmail.com) over the last few days but we haven't  received any response. We offer support via chat and email and our executives are  available from 8AM-12AM IST to answer your queries and assist you with the app setup.

That said our apps are build with utmost care  so as to not mess up with  theme functionality, we would request you to give us an opportunity to have a look at the issue and fix it so that you dont have to bear any additional cost.

And we take pride in our reviews as they speak for the kind service and product we deliver to our merchants.
We want you to give us another chance and I assure you that we will not let you down. I would request you to please download the app again and let us assist you with your store setup.

Eagerly waiting to see our app installed in your store.
Shreya Pillai
Customer Success Specialist

Hey Eric!

We're sorry to see you go and apologize for any inconvenience caused.
We tried to reach you multiple times over email (e***.l**e*o*a@gmail.com) in the past few days but haven't received any response. Let us assure you that we build our apps with utmost care to make sure it doesn't affect your store even when you uninstall it.
The app works seamlessly on all themes may it be Shopify, third-party, or highly customized themes. That said if something goes wrong(highly unlikely!), with a few tweaks it can be fixed in a jiffy.
We would request you to please give us another chance to serve you and have you onboard again.

Eagerly waiting to see our app installed in your store.
Shreya Pillai
Customer Success Specialist