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The app is easy to use and the customer service experience is great - prompt and helpful. I would recommend it if you have variant inventory management needs.
I’m just started using VSI to track quantities across variants. It’s easy to use, however, there was a compatibility issues with the Spotlight Shopify theme, so products continued selling even though the shared quantities = 0 on VSI. I reached out to support via WhatsApp and they fixed the issue within an hour. I’ve honestly never experienced such helpful, efficient customer service in my life! I had to close my shop and handle waiting customers while it was being fixed, and I was so relieved to have the issue handled so quickly. I recommend this app for tracking inventory across variants, but be sure it is full compatible with your site before going live!
We use the app to offer a split inventory for workshops with and without material in our store, which was not possible with the standard Shopify.
In the beginning there were minor technical problems, but the support was excellent: fast, competent and super friendly. Since the update, everything has been running smoothly and as it should. Great service and a really helpful team - absolutely recommendable!
Customer service helped me understand the app. They replied within one hour to my whatsapp message, even though it was outside of business hours. Thanks Hammad!
Thank you for your wonderful review!
We’re glad our support team was able to respond quickly and help you better understand the app.
Thank you for choosing Addify!
Support was excellent! Just starting out with Addify and Shopify, ran into an issue as about to launch shop. Support tech was very helpful and supportive, and resolved the issue quickly, enabling us to proceed with our first sale with confidence. Excellent service, very much appreciated and would highly recommend. Thanks!
Thank you so much for your kind words!
We’re so glad our team could step in and help right when it mattered most. It’s wonderful to know that our support made your launch smoother and boosted your confidence for your first sale.
We truly appreciate your trust and recommendation — wishing you continued success on your Shopify journey!
Regards,
Addify Team
The app does exactly what I need but the best part is the customer support. They have a flawless, fast, and trustworthy whatsapp support that has proved to be very helpful. Aaqil has been my person of contact for the past few days and he has understood very well my concerns and has provided a top notch support by solving all of them :)
Thank you!
