評論 (15)
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This app worked quite well for us for several months. However, it suddenly started to really bog down our website causing add to cart buttons to load very slowly - sometimes taking over 2 minutes for the add to cart button to appear on product pages. On some of our product pages, the add to cart button would not appear at all. After updating our theme, deleting unused apps, and other general cleanup, I eventually decided to uninstall this app. Once I did - the problems resolved immediately.
I really wanted this to work for us as the shared inventory function DID work beautifully. However, its hardly worth it when we're losing sales because potential customers cannot add items to their carts.
Thank you for your honest feedback regarding the VSI app. We sincerely apologize for the performance issues you experienced with your "add to cart" buttons and the impact this had on your store.
We have just sent you an email to discuss this further, as we are eager to resolve these technical issues on priority and are fully willing to make the app work for you. We hope to have the chance to make this right.
Best regards,
Addify Support Team
Did not work as advertised. It still allowed people to purchase beyond what the allowed inventory that I set. I checked the “Items Total Quantity” after my product launch and it shows negative stock for multiple items (-2, -1, -3, which means it did not control inventory and allowed purchases beyond stock available).
Extremely frustrated and do not recommend this app.
Hi MargayB,
Thank you for your feedback. While we take every review as a constructive opportunity to improve, it is a bit disheartening to see this rating shortly after we were granted collaborator access, as we were eager to resolve this for you. We did send out a couple of follow-up emails as well, but received no response from you.
We would have truly appreciated the chance to investigate the inventory settings on your store before the app was uninstalled. However, we are still very much willing to make things work for you. Please feel free to reply to your original support ticket or reach out via email or WhatsApp so we can sort this out together.
Best regards,
Addify Support Team
Worked for all of 2 days and then unsynced and never worked again. Because I had spent 40+ hours syncing thousands of products and variants, I didn't take the time to redo everything. The product is exactly what I was looking for but sadly doesn't work for us...
Thank you for taking the time to leave a review and for your honest feedback – we truly appreciate it, even when it's tough to hear.
We completely understand your frustration after investing 40+ hours syncing thousands of products, only for the sync to break shortly after. You're absolutely right – no one should have to redo that work. We're genuinely sorry this happened.
The good news is that Variant Shared Inventory is exactly what you need, and this seems like a specific issue we can fix permanently.
We emailed you offering to personally investigate, restore your sync, and ensure it doesn’t happen again – all without any extra work on your side. We’re still here and ready to jump in whenever you're open to giving us another chance.
Here are the screenshots:
https://ibb.co/XfJDMN95
https://ibb.co/ccqxkNbX
We’d love the chance to make this right. Please reply to our email or WhatsApp, and we’ll handle it until everything is resolved.
Email: support@addify.store
WhatsApp: +92 317 3171995
its not really what i want especially when it want me to turn off track inventory functions, that all the point of sales are not able to check the quantity of the stock
Thank you for your feedback. Critical feedback is difficult to receive, but we view it as a constructive gesture and a valuable opportunity to improve our services. While our app cannot override Shopify's native inventory or overselling settings, we can help you prevent these issues.
We have sent you an email so we can work to sort this out together. Please feel free to reply there or reach out via our support email or WhatsApp. We are eager to make this work for you.
Best regards,
Addify Support Team
Customer service helped me understand the app. They replied within one hour to my whatsapp message, even though it was outside of business hours. Thanks Hammad!
Cette application est super simple d’utilisation et le service client est très réactif et vraiment top. Très bonne expérience ! Il y a juste un petit temps de latence lorsqu’on choisit une variante sur un produit pour que le bouton « ajouter au panier » se mette à jour avec le bon prix. C’est le seul petit bémol que je pourrais signifier !
We use the app to offer a split inventory for workshops with and without material in our store, which was not possible with the standard Shopify.
In the beginning there were minor technical problems, but the support was excellent: fast, competent and super friendly. Since the update, everything has been running smoothly and as it should. Great service and a really helpful team - absolutely recommendable!
Painful user interface... takes forever to set things up if you have more than a few products. Product selector is a pain as well, no photos, just names, search function doesn't work and I feel like it never showed all the products. When choosing the variants (and again, I have a bunch), it's impossible to keep track of which variants are already selected. A "select all variants" option would be so helpful. Instructions not super clear, too. Sorry, just don't have the patience for this app. I rather continue setting my inventory to 1 or 2 and then manually upping inventory than using this. Don't want to bash the devs, as I don't know how much work goes into these, but trying some constructive feedback from an actual user with a lot of products.
I’m just started using VSI to track quantities across variants. It’s easy to use, however, there was a compatibility issues with the Spotlight Shopify theme, so products continued selling even though the shared quantities = 0 on VSI. I reached out to support via WhatsApp and they fixed the issue within an hour. I’ve honestly never experienced such helpful, efficient customer service in my life! I had to close my shop and handle waiting customers while it was being fixed, and I was so relieved to have the issue handled so quickly. I recommend this app for tracking inventory across variants, but be sure it is full compatible with your site before going live!
The app does exactly what I need but the best part is the customer support. They have a flawless, fast, and trustworthy whatsapp support that has proved to be very helpful. Aaqil has been my person of contact for the past few days and he has understood very well my concerns and has provided a top notch support by solving all of them :)
Thank you!
