The app might be good, but the support is bad. I have contacted support several times for a problem, but no one has ever answered me!
Sorry for your unhappy experience. Our Technical Team has checked and found that your message went to our spam filter system. One support mail has just been sent to you with details to help you get out of the situation quickly. Please respond to the mail (email@example.com) so we can continue to back you up asap.