The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I use this app to help the customer get comfortable with the clothing they are about to buy. It really helps eliminate seconds guesses if they can talk to us via video. Video also shows that we are real people here to help which gives our brand a face and friendliness. Quite a simple app to install and start using. On our end, it's easy to find products and style numbers to make suggestions for the users. You can customize the call to action messages based on which URL the user is looking at. Quite nice. We have made more money thanks to the app and easily pays for itself. I highly recommend Vclerk.
Super function for us in order to reach out to our customers face2face as we are kind of a niche-store that puts personal service and product-information as top priority. Especially now that the Covid has put almost all of Norway in lock-down, we can still show our customers around the store virtually and have the one-to-one conversation with eye-contact and tell our passion-stories that is so very important to us. Adrian // Manager - Revir Oslo AS
AWAN (As We Are Now)
Really, really great to be interacting with our customers like this! Both them and I have enjoyed it a lot (especially nowadays when you hardly meet anyone...). Also good tool for both driving conversion and gain customer insights (what's missing in product info, pictures, size guides, navigation on site).
Dear AWAN (www.aswearenow.co)
Thank you for your review and for choosing VClerk - we are so proud and happy we are able to contribute to your success!
This app is making customer service reach new heights! Simple to use and a great way to connect with customers. One step closer on making our ecommerce site feel like walking in to our local store.
Thank you Fluid.no! We are so happy to know we are able to support your business!