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Good software but so expensive and ridiculous price increases every year.
I personally feel like they are pricing themselves out of the market.
If you are shipping international with DHL and have any discount on your product selling price then beware that the electronic customs invoice sent to DHL by Veeqo declares everything at 100% so at custom either you (Delivery Duty Paid) or the customer incur increased duty and VAT. We learnt the hard way for our EU and high value US shipments. Long chats with Veeqo support and 'Engineering ticket' raised, but one month on and no solution or feedback. Not a priority for Veeqo.
So far, so good. Still testing the system but it looks like it will work for us longer term and being free, its got to be worth a try! Finding the inventory control very good, but rather disappointed that there is no longer the stock take functionality we wanted! Team have been extremely responsive, especially Josh who is always there to help me when I get stuck!
Veeqo has opened up a whole lot of opportunities for us, and was the only platform that allowed us to link a shop epos (Vend) with multiple shopify stores. There are a few niggles as there are with any out of the box platform, but it's very powerful and currently free to use too!
The live chat help has been great over the year we have been using it - they have been able to sort out a lot of questions and any tech issues too.
Overall it's a platform that has a lot of potential and now it is well set up I'm looking forward to really starting to harness it's power.
Veeqo has worked for us really well and the support is excellent and it's really easy to use. The on-boarding process was really smooth and they have been very responsive to the few issues with couriers that we have had.
we have been using veeqo for over a year now, if you have a POS (retail Store) and also sell online AVOID THIS, Veeqo counts every single sell of you POS as a transaction int he software and that is counted to your monthly billing, we are paying over 380 USD a month OVER 4K A YEAR to sync inventories, they have promised a solution for months and nothing happens, maybe as a simply inventory management system is ok, but to advertise that integrates with POS and then charge for every single sell it is simply ridiculous. it is amazing that Shopify makes a business on top of an expensive online store already by creating extremely bad apps and then forcing you to pay for every single function you need.
Buggy and unsupported. Sync in not working right. Some addresses show up and "unverified" and you can only buy DHL labels. Try calling them with a question. Call rings for 3 to 5 minutes and then you get a VM that picks up and asks to call them back.
Negative reviews regarding initial bugs should be removed. I haven't noticed a single issue on my end as of 2024. Veeqo is literally the best shipping service I have found and I have tried them all. You get shipping credits for each shipment which takes a huge percentage away from your shipping costs. You can easily manipulate what packages you use/shipping services for Amazon orders as well as shopify.
Like I said, I have tried all of the shipping services and this is by far the best. I had a question early on and got an email back within the hour and the customer support staff was extremely helpful. The issue was even sent to a different rep and I still was contacted right away instead of being lost in the customer services roundabout.
10/10 can't recommend Veeqo enough
Really easy to use, as a new business I wanted to start with a solid app integration that works between my online stores and accounts and therefore feel that as our business grows Veeqo is giving me the confidence that it will help us achieve our goals
Great app with really good potential, some bugs being ironed out but in terms of stock control between sites it really cannot be beaten and I have tried a few. In addition its free of charge and perfect for small business that don't have the budgets for enterprise level stock management tools. Worth the time investment to get setup and working I have moved to this for all my order. Great stuff!