Avis (97)
Affiner
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Par note
we really wanted it to work and wasted a bunch of time. Almost about to go back to shopify default shipping. Not worth the clunkiness.
save us so much time, being able to sync stock across Amazon, ebay and shopify, and ordering and shipping, customer service has been great, thanks veeqo
Geat app! Dramatically decreased our average shipping costs. We were even able to integrate with multiple sales channels so that any order we fulfill gets the discounted shipping price.
Been really enjoying the switch from Stamps.com to Veeqo for my Amazon, eBay, Etsy and Shopify orders. I like that I can use USPS or my UPS account and also write a new order if I'm taking an order from a non e-commerce platform.
I also really appreciate the protection I'm given for my Amazon orders!
Veeqo is terrible. I have not been able to get our Shopify account to work properly with Veeqo. My inventory and order information does not sync. I submitted a request for assistance on August 19th and now it's September 16th and they keep telling me that the engineering department is working on it but cannot commit to a timeframe. If you sell through Shopify, you will need to update everything manually until they get their act together.
We're terribly sorry to hear this has been your experience. I've reviewed your account, escalated to support and you will hear from us directly.
We have been using Veeqo for many months. We use it for shipping only, not inventory management. It has been very useful in compiling orders from different e-commerce platforms in one place (for us that means Amazon, Etsy, Ebay, Shopify and Walmart). The shipping process is easy enough. We have seen improvements in some of the processes, so it seems they are regularly working on making things even better. It fits our needs very well. We are satisfied for what we need it for.
Inventory sync across platforms is a game changer. New features are being added all the time. Customised reports save so much time when it comes to taxes, easily find out COGs. Coming up a year since I've started using Veeqo and haven't looked back!
awful product. veeqo claims "Get Protected - Amazon will protect your account and pay for A-to-z claims related to delivery issues or items not received (INR).** this is a LIE. Amazon will NOT protect your account for labels bought via Veeqo. AZ claims get ZERO protection, Amazon does not care about Veeqo Seller Gaurantee, and ignores it. and Veeqo simply does not care that Amazon does not care! we have been waiting around 6 months now to get reimbursed as per Veeqo's promises....and spent countless man hours chasing them up....but CS just make false promises...if they reply at all. as for the advertised 5% credits...in reality these are more like 0.5%. Fools gold both ways these guys just dont live up to their promises. dont get your hopes up, and DON'T GO VEEQO!!
Such useless support doesn’t exist in any other organization. Most likely inherited from Amazon. Tickets remain unresolved for 2-3-4 months. UPS claims can’t be filed because a master account is required, and Veeqo says, ‘File it yourself, we don’t know anything,’ while UPS says only a master account can file the claim. USPS labels are deleted, but they always stay on the USPS scan form and later appear as accepted packages. Consequently, no one will refund you for the label. In one of my favorite movies, there was a phrase: ‘an avalanche of sh*t.’ This perfectly describes this app.
Really changed the game for us as far as inventory and warehouse management goes. Super streamlined and easy to set up, everything works extremely well, and when things don't, support is very helpful. Great product I recommend it to everyone.