Integration of this app is so complicated and unclear that it is difficult to execute. Despite removing inventory access for this app, it has single handedly removed 900 units of stock from our store, of around £28k of value
A dreadful experience from start to finish. I wanted this app to do something basic (I have four warehouse locations - I'd like to see which orders I can fulfil (are in stock) at a given location - Shopify of course does not provide this basic functionality). I signed up, day 1 I asked the question, my on-boarder didn't know. I then spent the entire day on day 2 trying to get an answer as to whether this was possible. I was passed from email support, to chat, to phone call, referred to the instruction manual repeatedly... still nothing, just a load of time wasting. On day 3, I realised I was never going to get an answer out of these people, so decided not to go with it, but then started getting calls from my warehouses - something called Veeqo had started randomly making changes to their stock levels! We have 3,000 SKUs over 4 locations. After deleting the app and wasting a load of time, we now have to do four complete stock counts to get our stock accurate again... I asked Veeqo if they could run a report that showed the stock adjustments their daft app had taken it upon itself to make for no reason - still waiting, so no help there, and we'll just have to spend weeks of man hours correcting the mess it has made. Wow - really wish I didn't come across this app.
For the £120 per month Veeqo are wanting you would think the support would be top notch. Very complicated to set up and very poor support whilst trying to set up. FedEx integration was particularly difficult.