Veeqo Shipping

Still cant generate return labels after 2 years
Regularly cross references products with different skus so you ship the wrong products.
Lots of overbilling and no notifications
Support is largely worthless, it is easy to use and you do see all your orders in one place, but if something is incorrectly setup you can never really fix it without making new listings

We've been using Veeqo for the majority of our shipping operations—probably around 90% of our daily shipments with ShipStation serving as our backup. We also use Veeqo alongside Finale Inventory through Shopify, and overall it's become an important part of our workflow.

I'd give Veeqo an **8.5/10**.

**What we like most:**

* The shipping rates have saved us a significant amount of money, especially with today's shipping costs.
* The bundling feature is excellent and has streamlined our fulfillment process.
* The AI support is the best I've used. It usually provides accurate answers, and when it can't, a knowledgeable support representative is assigned quickly.
* We also leverage Veeqo's inventory capabilities together with Finale Inventory through Shopify, which works well for our business.

**Areas for improvement:**

* I'd love to see the shipping cost displayed directly on the shipped order record after an order has been fulfilled. Having to look elsewhere for that information adds unnecessary steps.
* Better reporting would be extremely valuable. Reports should include the item shipped, product cost, shipping cost, package weight, dimensions, carrier, and service used in a single view.
* It would also be great if bundles created in Veeqo could sync back to Shopify automatically, making bundle management much more seamless across platforms.

Overall, Veeqo has been a great platform for our business. It's helped us improve efficiency, reduce shipping costs, and manage fulfillment more effectively. With a few enhancements around reporting and bundle synchronization, it could easily become a 10/10 solution.

We specifically use the order shipping aspects of Veeqo and not the inventory management side of things. Orders are all pulled in seamlessly from channels and it makes labelling them individually or in batches a breeze. Support is brilliant to be honest (much unlike their parent company), their AI assistant is genuinely decent and it's very easy to get through to humans if needed who are knowledgeable and helpful. Updates are a bit of a mystery, we were supposed to be updated to a newer version on a specific date with features that would majorly help our workflow, only for the update to 2.0 to be delayed and no word since for months. Aside from this, great experience.