I went to the app and selected 2 products to edit as a test. These 2 products have 2 options Size(XS,S,M,L,XL) and Color(White, Black, Red, Blue, Gold,Charcoal) and pictures associated with each variant. I wanted to add 1 more option (Print Placement). I selected just these 2 and added the variants in the 3rd variant column for each product. Everything looked good and i clicked sync. A little window popped up that read syncing. In about 30 seconds the window disappeared and that was all. Nothing to tell me that it was finished or successful. So, I checked the 2 items in my shopify store and ALL the options and variants and pictures are gone. Both items read only syncing and they are showing SOLD OUT. I waited a few minutes longer but nothing changed. So, I contacted Vela via their chat that reads they respond usually in 5 minutes. I waited for 20 minutes and no response. I decided that an app that can mess up this easily could really destroy your inventory and thus leave your store dead. I removed the app and hopefully whatever this thing is doing behind the scenes will stop and I can rebuild these to items and move on. It is possible that this app just takes time to sync, but I waited 20 minutes and these 2 items never came back to life. Not good. If they ever reach back out to me I will update this review.
菲瑜服飾 · FEIYU
Detailed descriptions do not support editing pictures. Editing text content is updated synchronously, resulting in all original image data in the store being deleted, unable to recover, months of hard work in vain, and poor user experience.
This is the WORST app I have EVER come across! Why Shopify would allow apps of this poor calibre on their platform is beyond my understanding! This app removed ALL product images and and when using this app for bulk pricing edits, it messed my entire store! It has taken me over TWO Months to try and get my prices corrected and to recover over 8000+ Products! MY SUGGESTION TO ANYONE WANTING TO USE THIS APP IS STAY FAR AWAY!! ALL THIS APP IS GOOD FOR IS TO CREATE WEEKS OF EXTRA WORK AND BACKTRACKING ON YOUR STORE'S PRODUCTS!! I WILL ALSO BE PASSING THIS EXPERIENCE ON TO SHOPIFY AND REQUEST THAT THEY REMOVE THIS APP FROM THEIR PLATFORM AS THIS IS NOT WHAT MERCHANTS NEED!
DAMALI by GemstoneGifts Handmade Jewelry
It might be a decent app is you could see what you were doing. Why on earth they choose to make the text a pale, pale grey is beyond me. It takes me just as long trying to see the tiny, pale grey text s it does to just edit in Shopify. Horrible design decision.
Pepe & Carols
Deleted all prices and just made more work than it would have taken to edit each item individually
So dissappointed!!! It worked perfectly in the beginning. I did a few changes today and out of sudden a lot of info of my products were deleted. I have to put the price, colour of the products and quantity all over again. (so mad and dissappointed)
App did not work properly. Sync once, but instead of find/replace, just added duplicate text. Then couldn't bulk fix.
App simply does not preform. That was my 2 time installing this app. Both times it didn't do entire tasks and had major issue detecting all product and even working. HIGHLY UNSTABLE. Hextom editor is 100 times better working and far more stable. But its pricey :(
BEWARE!!!! I installed the app to change the prices on about 150 tees at one time. It did that, BUT it took away some of my color swatches and variants information. Now I have to spend time fixing a problem that wasn't even there to begin with, so it defeats the purpose of the app anyway (to save time).
His N Her Gadgets
Don't use this app!!!
Knocked out all compare at prices and all variant pictures throughout my store and several others that used it (I'm part of an Ecom group)!!
Horrible app costing hours of work after!!! DO NOT USE!! If I could give -5 stars I would