The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The app ruined my shop, the support was really harassing me and threatened me.
"Justin" was not helpful and even violent. I have copied our chat.
I am scared to leave my shop connected.
removed all the tags from my shop, the support were not helping and just made it worse :( I use it in my Etsy shops but I think it is not a good app for shopify.
Snuggle Beans Store
Worked well until it didn't. Their customer service "Justin" most useless help I've ever received on a Shopify app. Don't recommend it. Don't plan on getting it fixed if you have issues, their support even had the nerve to bash my store when it was an issue related to their app not syncing properly.
App sloopt zowel op Etsy als op Shopify de hele layout van mijn teksten. In Shopify verwijderd het alle afbeeldingen met links als ik slechts twee woorden aanpas in de omschrijving van een product via Vela. Ik had tijdens mijn sessies over Etsy contact met hun technische afdeling gehad omdat het daar ook helemaal mis ging maar dit heeft niks geholpen. Nu ik zie dat het binnen Shopify nog veel meer schade aanricht ben ik er helemaal klaar mee.
mi hanno modificato tutti i prezzi, ho dovuto sospendere il mio sito, per colpa di questa pessima app.
菲瑜服飾 · FEIYU
Detailed descriptions do not support editing pictures. Editing text content is updated synchronously, resulting in all original image data in the store being deleted, unable to recover, months of hard work in vain, and poor user experience.
This is the WORST app I have EVER come across! Why Shopify would allow apps of this poor calibre on their platform is beyond my understanding! This app removed ALL product images and and when using this app for bulk pricing edits, it messed my entire store! It has taken me over TWO Months to try and get my prices corrected and to recover over 8000+ Products! MY SUGGESTION TO ANYONE WANTING TO USE THIS APP IS STAY FAR AWAY!! ALL THIS APP IS GOOD FOR IS TO CREATE WEEKS OF EXTRA WORK AND BACKTRACKING ON YOUR STORE'S PRODUCTS!! I WILL ALSO BE PASSING THIS EXPERIENCE ON TO SHOPIFY AND REQUEST THAT THEY REMOVE THIS APP FROM THEIR PLATFORM AS THIS IS NOT WHAT MERCHANTS NEED!
DAMALI by GemstoneGifts Handmade Jewelry
It might be a decent app is you could see what you were doing. Why on earth they choose to make the text a pale, pale grey is beyond me. It takes me just as long trying to see the tiny, pale grey text s it does to just edit in Shopify. Horrible design decision.
Pepe & Carols
Deleted all prices and just made more work than it would have taken to edit each item individually
So dissappointed!!! It worked perfectly in the beginning. I did a few changes today and out of sudden a lot of info of my products were deleted. I have to put the price, colour of the products and quantity all over again. (so mad and dissappointed)