The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I couldn't recommend this app more! Fairly intuitive set up and the most excellent, helpful and prompt customer service. Our stop utilizes this app to set up local ship rates for large, fragile items such as fine art and furniture while maintaining UPS generated rates for small household goods. The app allows you to set up item-specific rules as well as blended cart rules that flex based on what your customer is interested in purchasing. What I love most is that you are able to set up shipping method descriptions where you can describe in some detail what the rate entails for the customer and make sure that they exit the site having a clear, concise understanding of what comes next — eliminating follow up emails and phone calls.
The Pumice Store
App is a nice piece of code engineering. Customer support was great in helping me determine where set-up conflicts were happening as well as missed configuration points so I could clean things up. Smooth sailing now!
I trying to use free shipping when users order general items with free shipping item. Setting is little bit complicated, but this it is awesome APP, and support was really fantastic! Thank you, Molly:) Shopify（アプリじゃなくて）の配送設定は基本プロファイル以外の設定があるとブレンドレートがうまく動作しないことを知らず悩み続けていましたが、サポートに問い合わせたらすぐに確認いただけ丁寧に対応していただけました。
Used this app for setting different shipping rates for fragile items and non fragile items. Added a weight based rate so if customers added many items to cart they would be charged accordingly. Molly from customer support was very helpful in setting up the app and answered any questions I had quickly.
Solved our shipping problems of adding multiple flat rate cost per product (something you can't do in Shopify shipping settings). Customer service was great and even called to help me get my settings configured.
I used this app in order to help me configuring my shipping rates with special rules & it was really useful & accurate.
In addition, the customer service team is quick to respond, very helpful and supportive.
I really recommend this app :)
Shine Pet Food Co.
We have a very complex shipping set up and Molly held my hand through the entire process. She even called me one day! Her response time whenever I had a question was SUPER prompt and clear. We are excited to have found this app!
Forgotten Flavours & On Point
Very professional app, quite easy to set-up and a great integration for my store. Blended rates are amazing and the support I got after emailing them was second to none. Would definitely recommend.
The support staff is very helpful and responds to tickets quickly. We average about one ticket per year. We ship a product that Fed Ex considers hazardous material, so that factors into shipping rules.
India At Home
Excellent choice if you are looking for a highly-customised shipping rates solution. Its logic and rule-based rate system is highly customisable. The support team is also very responsive and provides fast responses. Thank you, ASR for such a wonderful app and amazing support along the way!