Overall rating Based on 269 reviews
Rococo Ice Cream
So happy to write a review for Advanced Shipping Rules! I received excellent tech support! I downloaded the app and then contacted support for help. The support staff talked me through what I needed and explained to me what my problem was and showed me how to fix it on the Shopify site. It was very helpful!
I'd do 0 stars but I guess they don't have that option here. Insane. I've reached out 2-3 times via their chat option, their "customer service" phone number and I've emailed them. They have NEVER responded and it's been a week and a half now. WOW. Have they gone out of business???
Fast and helpful support. Powerful tool for custom shipping requirements.
Needed help setting this up, sent an email a week ago and not heard anything back, no response, nothing. Uninstalling the app and using another with proper support backup.
Awesome App!!! Easy to use, does exactly what we need it to do, and works great. Their customer service is also awesome.. Highly Recommend!!
Super useful app, has great integration with other apps too! Thanks, www.unicorn.gifts
Not Yet Tracked Out
This app really has been a saving grace. We are running a marketplace with many different vendors. This app has so many options for vendors to choose the shipping method that best suits them including real-time shipping rates calculated from their postal code. We have vendors that prefer to ship based on total order price, some that prefer to do it by weight-based flat rates and others that want real-time costs or free shipping. All of these are options are very easy to set-up and manage. When vendors are shipping to multiple countries, you can quickly duplicate their shipping set-up from country to country with one click. When I first started using the app, I was just happy to be able to quote rates from the correct postal code, but now I've seen just how flexible and versatile this app is if you have many vendors or drop ship your orders. It has alleviated all of our shipping problems, which is kind of amazing being that we have complex shipping needs. Excellent customer service as well and it seems as though Brian is constantly working to add features and provide users with premium updates. Thanks for the app! Very appreciative!
We have several drop shippers as well as products that we wanted to carry that didn't fall under the free shipping umbrella and this app allowed us to accomplish it. Customer support has been very helpful with walking me through any questions I have. We would recommend to others who are looking for advanced shipping options.
We moved from a very simple set of products in our store to a complex set (big ticket items, small items) with widely varying shipping options (free shipping, international shipping, multiple carriers). And we wanted to allow customers to mix them together in a single cart. We wouldn't have been able to do this without Advanced Shipping Rules. Questions and problems that cropped up were solved quickly and we were able to do everything we wanted to do with shipping options easily.
UPDATE: We ran into some trouble recently with Fedex packages being shipped to PO Boxes. I asked Brian at Advanced Shipping Rules to come up with a solution for this issue, which was causing us a lot of headaches. A few days later, the app had been updated to prevent Fedex and UPS from showing up as options when the address is a PO Box. Quick service, and much appreciated!
Yu Be Yu
The app is great. It offers options I haven't found elsewhere, allowing me to personalize shipping options worldwide. Plus they helped me with setup. Great customer service.