Here at MoreThanClassy.com we give away a lot of merchandise to our wonderful clientele, so we decided to streamline the entire giveaway process and make it more user-friendly. After I installed the Advanced Shipping Rules Application, I was having trouble getting the Shipping Rates to stay with the products from my special Group, once other products were added to the Shopping Cart. I contacted Support and Brian Dillon responded right away! He went in and figured out what was wrong in just a few minutes. Then he did something inspiring and unusual, he went above and beyond your typical support response. Brian went into my Shipping Settings and made all the necessary changes to fix the problem and set it all up properly! NO JOKE! Brian took care of everything without even being asked. He took the time to do what most people don’t. He set things right. Now that’s what I call excellent customer service. After hearing from Brian, I tested the Shipping Rates and everything’s working perfectly! ;-)
In addition, Brian realized I was on a more expensive Advanced Shipping Rules Plan that I didn’t need. After bringing it to my attention, he helped me switch to a lower priced Plan that was much cheaper and more suitable for my business. Are you kidding me, bro? This is the kind of thoughtful service every consumer should receive when they reach out for help. Don’t just do the bare minimum. Knock the ball out of the park!
BRAVO! BRAVO! BRAVO! Thank you so much! If I could give Advanced Shipping Rules 10 Stars, I would! Keep up the great work!
Paradise Candles & Gifts
This app works flawlessly! It's easy to set up and has all the options anyone would need. Had a problem and spoke with Brian who took care of the issue right away. Thank you so much!
The best customer service I've ever received for a Shopify app. The app itself is also a dream, no glitches with our theme, clean and understandable layout, and works perfectly for our online store. Recommended.
Awesome customer service. Great customization for different shipping rates for all different needs. Definitely would recommend giving the app a shot.
The Scarlet Sage Herb Co.
Amazing support, fast and nice, and great app. Would definitely recommend it for all shipping rules needs.
Fifth & Blue
FIFTH & BLUE
This App is an absolute lifesaver when it comes to creating different shipping rules per product per country etc. The team behind the app are super helpful and willing to go above and beyond to help solve problems. Thank you Jay & Team for your suport.
Amazing app - helped solve important aspects of shipping customization. Brian was very patient, clear in instructions and help solve the issues for my case. Two big thumbs up - very happy with the experience!!
Joe Lach Digital Artist
This app is perfect for my needs. I upgraded my Shopify plan to get calculated shipping. I downloaded a different app and after 5 months of support help, I never received calculated shipping. I downloaded Advanced Shipping Rules one evening. I had it connected to my store, products groups set up, and guess what else? Calculated shipping rates for Pixels, Printify, and Gooten. I never had to contact customer support during the setup process. No coding, no template problems, it just worked. I am not a large store, but I have 400+ products and several thousand variants. I had ASR set up in one evening. After running a bunch of test purchases with domestic and international addresses and various products, I never stumbled upon an error in rates. I flipped the off switch on my original shipping app and switched on ASR. It is more expensive than the app I was using, but I could not be more pleased that my rates are calculating correctly.
When I created my "store" (awhile ago), the web designer I hired selected this app and set it up for me. It's been working great and I have no problems with it. I wanted to make a small change, but since I am not technical I had no idea how to do it so I reached out to customer service and they were extremely prompt in replying. They then, quickly and cheerfully, helped me make the adjustments I needed to in regards to my shipping. Thank you!!
Alice + Whittles
Excellent customer service/support - when we needed support setting up the rules, Brian & team promptly reached out to us and patiently answered all our questions. Plus, the app is great and it works perfectly for what we need. The installation process was easy and intuitive.