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Explained my problem to Brian, had me up and running in minutes, Excellent support and service.
Thank You Brian
Terry
This is the second website I've installed this app on for a bunch of various shipping specifics (location, weight, carrier for different products, etc). It was working flawlessly... until the head of the company wanted to make everything free shipping for a week. Unfortunately, I decided the best way was to deactivate but not delete the app so I wouldn't lose all the customizations. This was probably not the best solution. BUT... MOLLY TO THE RESCUE!!!! She helped me put it all back and once again, smooth sailing.
Best shipping app and customer service in the app store!!!
Awesome app! I had an issue (caused by myself) that I needed dealt with and....your not going to believe this....There's a phone number! An easy to find phone number! I called and Brian took me through step by step how to correct the issue. Thank you!
Thank you for the prompt and helpful follow-up. The app is truly helpful to automate the sales flow!
We got your message about the issue you were having, and sent a quick reply that we made a collaborator access request so we could login and take a look, and never got a reply from you. Please reply to the email thread ASAP. And include your phone number and a good time to call so we can troubleshoot this for you. The app did not have any downtime, so its like a set-up issue. Looking forward to your email. We see you may be in non-Western time zone. We can have someone call you this weekend, late night to help troubleshoot the issue.
This app has allowed us to do precisely what we need in terms of a more complex shipping solution. We had a long journey in setting this app up due to the Shopify 'single' and 'multi' origin shipping nuances, but ASR supported us all the way.
Jay and the team were careful to understand our needs, and whilst we presented them with a few unique requests and scenarios, they went above and beyond to help us achieve what we need. Thanks all :)
Advanced Shipping Rules app is very well designed and support has been great for configuring the settings I need!
Really happy with the application itself and the quick support from the developers.
I strongly recommend this shipping app. Prior to this app, I was using a shipping software app that required complex entries and SKU uploads. The complexity sometimes created conflicts in the shopping cart, causing my entire checkout process to fail. Needless to say, that caused customer dissatisfaction, abandoned carts and lost sales revenue. Since changing to the Vendor Shipping App created by Bambri, loading new products to my site is a BREEZE. It is incredibly easy to use and it works flawlessly!! I have never had a single issue or problem. i highly recommend this software!!
Great app, streamlines my shipping rates for eCommerce using different dropship suppliers and print-on-demand suppliers with flat rates. Lets me set a free-shipping threshold for products I choose, and exclude some from free-shipping. Perfect for people trying to set up the Free Plus Shipping marketing strategy.
I had some trouble with initial setup, but the customer service was prompt and helpful. Get it.
This app helped me maintain my local delivery settings while offering blended rates for POD items. Shopify makes this especially tricky, but Molly at ASR helped me find the perfect work-around. Customer service response time was incredibly fast and very flexible in responding to my skill level. 5/5 Would recommend to a friend.