Avis (466)

Note globale
4,7
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
3 septembre 2024

Slow support when there are clear bugs on their side. Cost me losing a lot of sales at a critical time. Only email support is available, they won't pick up their phone. Get this app if you want customers to never come back to your site due to high shipping.

Don's Liquors & Wine
États-Unis
Presque 4 ans d’utilisation de l’application
19 juillet 2024

Well, what can I say? ASR was a real puzzle to us in starting to add shipping to our store but can't say enough about Molly from Support. She was patient and made everything quite easy to understand. Thank you for everything, much appreciated.

I Hate Tony's Tees
États-Unis
16 jours d’utilisation de l’application
12 juillet 2024

I had some complicated shipping rates- some items free, combined shipping, etc.
the ability to use blended rates is ideal
I’m NOT an IT type.. so needed help every step of the way. Molly was incredible! Her directions were exact, and clear.
In a few sessions, I had everything in order and my shipping is working perfectly now. I recommend this app.

HIT AIR EQUESTRIAN
Canada
30 jours d’utilisation de l’application
9 juillet 2024

ASR is a comprehensive tool which provides users with a very high degree of control over their unique shipping arrangements. In our case, we had several zones within the same city and ASR helped us create individual pricing for each. Molly is an absolute champion and was polite, patient, and helpful the whole way through. We really liked the ability to use and test the tool on our live site without any visibility to the customer. Thank you!

Frank's Organic Garden
Canada
12 jours d’utilisation de l’application
29 mai 2024

We use the Advanced Shipping Rules app on multiple websites. It offers many features, and the support provided is second to none. It is highly recommended for store owners who want to configure a complex shipping matrix with multiple product groups and different rules.

Relaxus Professional
Canada
Environ 3 ans d’utilisation de l’application
18 juin 2024

We love Molly! This was our first time using ASR for our Summer sale and everything went so smoothly! We quickly found that this app was necessary, and provided a service that Shopify could not. We had several questions and Molly answered all of them, she went above and beyond and talking us through every step. Thank you Advanced Shipping Rules!

Mark Maggiori
États-Unis
16 jours d’utilisation de l’application
Modifié le 13 juin 2024

Great customer service. They called me and walked me through the setup process and fixed an issue I had generating UPS rates. 5 stars!

SkyChoice by GoVolt
États-Unis
21 jours d’utilisation de l’application
21 avril 2024

Excellent app and even better support! We never really run in to any problems with the app but when we do have a question or something happens that causes an issue the support team are super responsive and get it sorted quick smart. Cannot recommend highly enough if you want to have full control on your shipping options available to your customers

WilliamsWarn
Australie
Plus de 3 ans d’utilisation de l’application
16 avril 2024

This app does it all! I had trouble setting up shipping on a couple of items and their tech support was Johnny on the spot. We had it fixed and I was selling in a matter of hours from the time I first sent the email.

NC Grass Plugs
États-Unis
Plus de 2 ans d’utilisation de l’application
4 avril 2024

This crew is so responsive and helpful. They respond so promptly, answer all of my questions, and help point me in the right direction to make sure all of our settings are poised to make a seamless experience for our customers. Overall, it is a great app and this crew provides top-notch service.

Region 13 Products
États-Unis
Presque 7 ans d’utilisation de l’application