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Amazing prompt customer service. They really helped me out when I needed them the most. My inquiry had to do with clashing conditions and Molly just replied to my emails instantly which really saved my day as we had just banned few postal codes but we also needed to add further conditions. Definitely recommend!
This app does absolutely anything you could want with shipping rates. I was about to give up on trying to get everything synced up with stores and domestic shipping, but after working with Molly, she easily helped me accomplish all our needs. Best customer support ever. If you need customized shipping, don't waste your time with other apps, this is all you need.
Awesome customer service. Great customization for different shipping rates for all different needs. Definitely would recommend giving the app a shot.
This app was very helpful for me to manage some complex rules dealing with multiple locations, seasonality, etc. Most impressive thing about them has been the great customer support which was critical for me to get everything configured properly and my store launched on time. Molly is a rock star!
This app has solved our very complex set of needs for our delivery & planting options in the cart! Brian and his team made the necessary updates and worked with me to get it just right. It's a game-changer for our business.
I was live and had an abandoned cart because my shipping rules were messed up and couldn't figure out how to fix it. Brian had me up and running in minutes! Definitely recommend this app! Customer service is amazing as well!!
Great app for shipping different types products together, where you need certain rules applied to reliably automate combining products with different shipping rates sizes etc... Great customer support in terms of getting setup and making adjustments in the future.
This app has been fantastic for fine-tuning our shipping logistics. It has everything we need and more to set very specific conditions for shipping costs based on what is purchased. The customer service has also been fantastic when I was unsure about a few things - I got help very quickly and had my questions answered.
OMG! The solution to dimensional shipping and multiple package shortcomings of Shopify. I have been able to increase my shipping revenue dramatically and charge appropriately.
I'm laughing at the previous review saying "OMG I LOVE BRIAN!!" -- because honestly, I'm feeling the same LOL. First of all, this app is EXACTLY what I, and clearly many others have needed due to Shopify lacking in some shipping areas. It was the perfect solution to my many drop shipping account issues, and I couldn't be happier. Now, why do we love Brian? Haha, because he's not "customer service". He is HANDS ON with his app and will go above and beyond to make sure you are satisfied. After realizing my account needed more than just normal tweaking, he grabbed my number and called me right away last night to help. We stayed on the phone for a bit and he fixed my issue and then went even further to explain some things and make sure the app was working perfectly for what I needed. As someone who takes a huge amount of pride in my own customer service for my products - it is so refreshing when I run across the same when it comes to something I need.
If you guys are reading this review - please know that the ONLY time I write a review for ANYTHING is if the experience has been 150%.
.....or the crab cakes were BOMB ;)
haha, thanks again brian!
- Jessica